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Bondy's Nissan - Service Center

Dothan, AL

4.8
398 Reviews
Call Service Center (334) 794-6736

398 Reviews of Bondy's Nissan - Service Center

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October 19, 2024

Bondy's was very responsive and finished my transmission repair quickly. I have been pleased with the work every time. More

by JOERUNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Griffith
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Bondy's Nissan responded

Thank you for taking the time to leave us a review! We are happy to pass along your comments to the team. Please don't hesitate to reach out if there's anything additional we can do for you. -Brittany Martin, Owner Loyalty Manager

October 12, 2024

Bondy''s Nissan always does a great job with my car. The people in their service department are very nice, knowledgeable, and are part of the reason I will always want to drive a Nissan car. More

by AMLOFTINDHN14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Blalock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominique Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Bondy's Nissan responded

Thank you so much for taking the time to leave us such kind comments! Reviews like this give us motivation and help us stay focused on our customer service goals! We are always here to assist you if anything comes up! Until your next visit, take care! -Brittany Martin, Owner Loyalty Manager

October 11, 2024

Pleased with the services I received. Assistant was very friendly. Everything was explained as to what they were doing. More

by LCW330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Blalock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Bondy's Nissan responded

Thank you for taking the time to leave a review. We appreciate your kind comments and look forward to sharing them with the team! If there is anything we can do before your next visit please feel free to reach out!

October 10, 2024

When the individual in the Bay Area welcomed me, he called a service rep who never came. The guy in the Bay Area took control and ensured I was cared for. More

by WYWALKER60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the guy in the bay name
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Oct 13, 2024 -

Bondy's Nissan responded

Thank you for taking the time to leave us a review! We do apologies if your service advisor was not able to step out when you arrived. We do try to assist each other when someone is not available to ensure you have quick and efficient service. If any issues come up please feel free to give us a call! -Brittany Martin, Owner Loyalty Manager

October 07, 2024

Service department kept me updated on the servicing. Explain what needed to be done and suggestions for future items. More

by COLEMANKLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

Bondy's Nissan responded

Thank you for taking the time to leave a 5 star review! We are happy you choose Bondy's Nissan to assist in taking care of your vehicle! We are always more than happy to assist you if anything else comes up. Take care! -Brittany Martin, Owner Loyalty Manager

October 06, 2024

Had a dead battery. They fit me in quickly and replaced it keeping me safe. More

by SUE-GERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

Bondy's Nissan responded

Thank you for taking the time to leave us a 5 star review! We are happy we were able to get you and your vehicle back on the road after this battery issue. If you have any other issues please feel free to reach out! -Brittany Martin, Owner Loyalty Manager

October 06, 2024

They wanted to change out the transmission on my Qx80. I took it to Infinity and only had to change out the valve body which was half the cost what Nissan told me. So what happened to the days that you on More

by PKP7597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Bondy's Nissan responded

Thank you for taking the time to share your recent experience with us. We understand the frustration with large repairs and getting a second . We do stand by our diagnosis due to the fact that in our experience just a value body replacement on higher mile vehicles usually leads to more repairs and expenses in the future. We hope the repair you received from Infiniti fixes the problem and you have no more issues. If something else does come up we are happy to assist. -Brittany Martin, Owner Loyalty Manager

October 06, 2024

i have been dealing with Carlos for decades. ,It`s .about three old employees left now. I don`t know these young guns as well. I have bought several units.from Nissan . Great service. More

by RALPHPOLLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos,the lead mechanic there Herm. Great staff
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Oct 12, 2024 -

Bondy's Nissan responded

We appreciate your continued support of Bondy's Nissan in Dothan! And yes, Carlos has been a dedicated Nissan employee for decades! We are thankful for his loyalty to Bondy's Nissan and appreciate his customers that return for his high level of customer service and caring nature of taking care of his customers. Enjoy your new vehicle! - Mary Baker, Customer Service Manager

October 05, 2024

After waiting several minutes for a service rep, the man that welcomed me ended up taking care of me. More

by WYWALKER60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know his name
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Oct 12, 2024 -

Bondy's Nissan responded

Thank you for taking the time to share this with us. We apologize for the wait to speak to an advisor. We always strive to provide quick and quality service to every guest, and are disappointed to hear that this is not your experience. In the future we hope to improve on this and give you a 5 star visit! Until your next service, take care! -Brittany Martin, Owner Loyalty Manager

October 04, 2024

I received fast service. Jeremey kept me updated frequently. Job was done. Happy with the service. More

by FELICIAELMORE98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

Bondy's Nissan responded

Thank you for taking the time to share your recent experience with us. We are proud you left happy after your service visit. As always, if there is anything we can do to assist you before your next visit please feel free to reach out. -Brittany Martin, Owner Loyalty Manager

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