Eric Carroll
Eric Carroll at Bondy's Nissan

Eric Carroll

Service Advisor

Bondy's Nissan

3693 W Main St
Dothan, AL 36305

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4.9
244 Reviews
4.9

244 Reviews

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244 Reviews of Eric Carroll

June 28, 2026

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Employee Rating

Very professional and got the job done in a timely manner.I would recommend them. More

by PEGGYDHL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Oppert ( he's my friend)

Jun 30, 2026

Bondy's Nissan responded

Thank you for your kind words! We strive to provide professional and timely service to all of our customers. We appreciate your recommendation and look forward to working with you again in the future. -Brittany Martin, Owner Loyalty Manager

June 25, 2026

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Awesome Dealership with the nicest people in service Department. They are very courteous and helpful!! More

by RENEE29
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 27, 2026

Bondy's Nissan responded

Thank you so much for your kind words! We strive to provide exceptional service to all of our customers and we're thrilled to hear about your positive experience with our team. We look forward to continuing to work with you in the future! -Brittany Martin, Owner Loyalty Manager

June 24, 2026

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They always make time to check my car when I need them. Hope they remember if there's nothing wrong it's okay to say so. More

by MTAJ4SIMS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 27, 2026

Bondy's Nissan responded

Thank you for your review! We understand the importance of ensuring your car is in top condition. Our team always checks thoroughly and will happily let you know if there are no issues. We appreciate the trust you have in us. -Brittany Martin, Owner Loyalty Manager

June 17, 2026

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Service department is friendly and professional. I have no complaints about my experience with Bondy Nissan. More

by RENEE29
Service Price Transparency
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Recommend Dealer
Yes
Jun 25, 2026

Bondy's Nissan responded

Thank you for taking the time to leave a review, we greatly appreciate it! Our team at Bondy's Nissan strives to provide top-notch service and we are thrilled to hear about your positive experience. We look forward to working with you in the future. -Brittany Martin, Owner Loyalty Manager

June 14, 2026

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Always perform a professionaljob. Will have our business from purchasing to servicing our vehicles. Second to none. More

by AZB532
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Shelley, Dominique Taylor

Jun 19, 2026

Bondy's Nissan responded

Thank you so much for the positive review! We are honored to have your continued business and will always strive to provide the highest quality services for you and your vehicles. Your satisfaction is truly our top priority. -Brittany Martin, Owner Loyalty Manager

June 07, 2026

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Always quick and helpful. Work is always done to my satisfaction. I have nothing negative to say about them. More

by TBWHITE
Service Price Transparency
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Recommend Dealer
Yes
Jun 11, 2026

Bondy's Nissan responded

Thank you for your kind words! We are thrilled to hear that our team consistently provides efficient and satisfactory service. We appreciate your support and will continue to strive for excellence. If there is anything you need before your next visit please feel free to reach out! -Brittany Martin, Owner Loyalty Manager

June 07, 2026

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Very quick but it was pricy compared to others place they was very nice and caring for us as we didn't know where to go it was great service there I just wish it wasn't so much money compared to others but I More

by TVYOLA41
Service Price Transparency
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Recommend Dealer
Yes
Jun 11, 2026

Bondy's Nissan responded

Thank you for taking the time to share your experience! We are glad to hear that our team was able to provide quick service and make you feel welcome during your visit. We understand that pricing is an important consideration, and we appreciate your honest feedback. We strive to provide quality service, trained technicians, and amenities that add value to your experience. We are also sorry to hear the coffee station was not fully stocked during your visit. We will share your feedback with our team to help ensure it is better maintained for future guests. For future visits, be sure to check our website for current service specials and coupons, as we frequently offer savings on routine maintenance and other services. Thank you again for your business and kind words. We look forward to serving you again the next time your vehicle needs service. -Brittany Martin, Owner Loyalty Manager

June 06, 2026

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Employee Rating

Took my truck in for an oil change and told them that I had a rattling noise come from under my truck. They said it would be 165 dollar diagnostic fee.I didn't mind paying the fee but when they miss diagno More

by FLIPSTIN7
Workmanship
Service Communication
Recommend Dealer
No
Jun 11, 2026

Bondy's Nissan responded

Thank you for your feedback. We are sorry to hear about your frustration and understand your concerns regarding the diagnosis and communication surrounding your vehicle. After reviewing the situation with our management team, we understand that our staff has been in contact with you and that we are actively working toward a resolution. While diagnosing vehicle concerns can sometimes be challenging, especially when symptoms change or additional issues are discovered during the inspection process, we recognize the importance of keeping our customers informed throughout the process. We appreciate your loyalty as both a vehicle purchaser and service customer, and we remain committed to addressing your concerns. If there is any additional information we can provide, please do not hesitate to reach out to our service management team directly. -Brittany Martin, Owner Loyalty Manager

June 05, 2026

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They donated good job and are very friendly but having to wait 2 hours for an oil change and a tire rotation after having an appointment is not good for me. It's happened multiple times and I think I will ju More

by WILLIAMSON3211
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Bondy's Nissan responded

Thank you for your feedback and for recognizing our team. We are glad to hear that you found our staff friendly and helpful. We also understand your frustration with the wait time. We know your time is valuable, and a two-hour visit for an oil change and tire rotation is not the experience we strive to provide, especially when you have an appointment. We appreciate you bringing this to our attention, and we will communicate your feedback with our team and work toward correcting any process issues that may have contributed to the delay. Thank you for choosing Bondy's Nissan, and we hope to have the opportunity to serve you better in the future. -Brittany Martin, Owner Loyalty Manager

June 04, 2026

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Employee Rating

Super friendly staff and very kind and helpful. I was told my service may take 2 and 1/2 hours but when I told them my ride had fallen through and I was going to have to sit with them they said th More

by MICHELLE.ROGERS
Service Price Transparency
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Recommend Dealer
Yes
Jun 09, 2026

Bondy's Nissan responded

Thank you so much for your kind words! Our priority is always to provide excellent customer service and we're glad we were able to accommodate your needs. We look forward to seeing you again for any future repairs. Thank you for choosing us! -Brittany Martin, Owner Loyalty Manager

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