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Bondy's Nissan - Service Center

Dothan, AL

4.8
398 Reviews
Call Service Center (334) 794-6736

398 Reviews of Bondy's Nissan - Service Center

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September 03, 2023

All the staff is very friendly and knowledgeable about the services they perform. I will always go there for my vehicle service needs. More

by WENDYSHIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Kaperak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Shelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 03, 2023

Thanks guys! I couldn’t have had better service! The service department went above and beyond to get my car fixed and thoroughly checked out! More

by AMI FAUST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Blalock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2023 -

Bondy's Nissan responded

Thank you so much for taking the time to leave us this 5 star review! We appreciate your kind comments and look forward to sharing them with the team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Brittany Martin, Owner Loyalty Manager

September 03, 2023

Poor service in the oil. change department oil left on top of the motor. Got home oil on the garage floor. Scratches left on wheel from tire rotation. Or Balance of wheels. I More

by EDDIEMCCART
Workmanship
Recommend Dealer
No
Employees Worked With
Troy Guillory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Blalock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 03, 2023

Always have great service. Eric has been helpful and only recommends what I feel is needed. More

by SLAPHAM08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2023 -

Bondy's Nissan responded

Thank you for taking the time to let us know how we did. We are happy we were able to provide you a great service visit! We look forward to your next visit! -Brittany Martin, Owner Loyalty Manager

September 02, 2023

Excellent service. Great people. Got my car in and out. Thank you for your service More

by BLALOCKCL97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Kaperak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Shelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Blalock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Bondy's Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day! -Brittany Martin, Owner Loyalty Manager

September 02, 2023

They called an updated me on the status of my vehicle service. Excellent customer service!! More

by EARNESTWHITFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Kaperak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Bondy's Nissan responded

Thank you so much for taking the time to leave us a review! We strive for excellent customer service and are so happy that’s what you experienced. If there is anything you need before your next visit we are here to help! -Brittany Martin, Owner Loyalty Manager

September 02, 2023

They are always so helpful. They go above and beyond for their customers. KT is our FAVORITE! More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Lemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KT
Report | Print
Sep 09, 2023 -

Bondy's Nissan responded

Thank you Kim! We value all our customers and appreciate you taking a moment to share your experience with us. KT is one of our top salesman and we know he treats all his customers wonderfully as is evidenced by his high number of repeat customers wanting to work with him again! - Mary Baker, Customer Service Manager @ Bondy's Nissan

September 02, 2023

Bondy’s checks the whole car every time👍 preventive maintenance!!! It’s very smart and safe More

by JEANSANDFORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Kaperak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Shelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Blalock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Bondy's Nissan responded

Thank you so much for taking the time to leave us this 5-star review! We like to do a multi-point inspection on our customers vehicles to keep them aware of any recommended services. We appreciate you and are happy that you chose us to help keep your vehicle healthy and on the road! -Brittany Martin, Owner Loyalty Manager

Sep 08, 2023 -

JEANSANDFORT responded

I have full confidence when service is due on my vehicle by Bondy’s. My car is 12 years old and runs like new. I depend on them and have never been disappointed 👍

September 02, 2023

Last visit for oil change scheduled 2:30pm. Not completed until 5:00pm. Speed of service warranted poor rating. Very disappointing. First negative experience since buying vehicle. More

by AUFEZ81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Bondy's Nissan responded

Thank you for taking the time to let us know how we did. We always strive to get customers in and out in a timely manner and we sincerely apologize that you did not meet your expectations. We hope to get the opportunity to improve your experience in the future! -Brittany Martin, Owner Loyalty Manager

September 01, 2023

I had an emergency with a tire loosing air while traveling, and I stopped at my dealer in Dothan and was helped immediately with a new tire More

by BROWNRENATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Blalock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Bondy's Nissan responded

Thank you for taking the time to share your experience! We are happy we were able to assist getting you back on the road! We are here to help anytime you are around Dothan! -Brittany Martin, Owner Loyalty Manager

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