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Bomnin Chevrolet Manassas - Service Center

Manassas, VA

4.0
1,809 Reviews

1,809 Reviews of Bomnin Chevrolet Manassas - Service Center

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September 01, 2024

Brand new Tahoe has been in shop 2 times and still not fixed problem getting ready to take back More

by GARIDARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abel
Sep 06, 2024 -

Bomnin Chevrolet Manassas responded

Customer service is extremely important to our team here and we are sorry that you were left with this impression. Would you please send an email with your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com

Sep 07, 2024 -

GARIDARR responded

7038816833

August 31, 2024

Able and team are great at customer service. I plan on returning soon. Keep up the good work. More

by Arjanderson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Able
Sep 06, 2024 -

Bomnin Chevrolet Manassas responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2024

I was disappointed that the coupon you sent me in the mail was not honored and they said it had to do with points. If that is true the mailing was very misleading. More

by lopiszla
Recommend Dealer
Yes
Employees Worked With
someone in serviec
Sep 06, 2024 -

Bomnin Chevrolet Manassas responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (703) 659-0458 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 31, 2024

I went to get a diagnostic for my car and the price for it was supposed to be $175 but because I denied to get my car to get fixed there, I assume they tried to rip me off and up charge me $290. When I con More

by Rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eliza
Sep 06, 2024 -

Bomnin Chevrolet Manassas responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (703) 659-0458. We look forward to hearing from you.

August 28, 2024

I took my truck for 20,000 miles service, a mirror was broken by an employee, the car was returned to me 2 days later and the service that I had originally requested wasn't done, when I picked up the vehi More

by Nora Salguero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonia
August 28, 2024

I took my truck for 20,000 miles service, a mirror was broken by an employee, the car was returned to me 2 days later and the service that I had originally requested wasn't done, when I picked up the vehi More

by Nora Salguero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonia
Aug 29, 2024 -

Bomnin Chevrolet Manassas responded

Nora, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Would you please send us your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com

August 28, 2024

I took my truck for 20,000 miles service, a mirror was broken by an employee, the car was returned to me 2 days later and the service that I had originally requested wasn't done, when I picked up the vehi More

by Nora Salguero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonia and able
Aug 29, 2024 -

Bomnin Chevrolet Manassas responded

Nora, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Would you please send us your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com

August 24, 2024

Polite customer service. Always very friendly and helpful. Service is done quickly and always reliable. More

by ky4682000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Depr.
Aug 31, 2024 -

Bomnin Chevrolet Manassas responded

Hi, we are very happy we could provide you with a positive experience! please let us know if there is anything else we can do for you; we are more than happy to help!

August 19, 2024

Great Service. Abel is the best. Work is done fast. Shop is real busy and they tried there best to get customers in and out. Thanks again More

by KELLIEK5178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
Aug 24, 2024 -

Bomnin Chevrolet Manassas responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2024

This is a horrible dealership. The service manager (Able) is a joke. Not helpful at all. Very dishonest. Bomnin has no management whatsoever. I had the worst customer experience in More

by Corvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Able (service manager)
Aug 24, 2024 -

Bomnin Chevrolet Manassas responded

Corvin, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Would you please send us your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com

Aug 24, 2024 -

Corvin responded

This is a joke. I have given them my contact information multiple times and they have never attempted to contact me. They only put these responses out there so when people see the negative review they think the company immediately responded. It’s all for show.

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