Bomnin Chevrolet Manassas - Service Center

Great experience. Sales staff were professional, courteous, respectful, and patient. Received a good trade in amount and was totally satisfied. Sales staff were professional, courteous, respectful, and patient. Received a good trade in amount and was totally satisfied. More

Great Dealership! Great Service Center. I am always treated well. Abel Urias is always professional and friendly. It took a little longer to service my car on this Great Service Center. I am always treated well. Abel Urias is always professional and friendly. It took a little longer to service my car on this visit, but they did a great job. It is always a pleasure to bring the car in. I have been very happy with my experiences at Bomnin. More

Charged me 3 times for diagnosing my truck. Gave them the notes for my prior visits and halfway did the new distributor cap with 4 new wires instead of the 6 that come with the wire package. Ke Gave them the notes for my prior visits and halfway did the new distributor cap with 4 new wires instead of the 6 that come with the wire package. Keith was the mechanic and I will never let this dealer touch my vehicle again. 45 years a Chevy man I will never deal with Chevy again. More

Very professional. Anytime I bring my car in they fix it quickly. My forever service center. Anytime I bring my car in they fix it quickly. My forever service center. More

The sales rep Kevin did a great job. He was fun to work with. Sticking to the features of the truck and the incentive the dealer was offering he was not pushing the sale with did not He was fun to work with. Sticking to the features of the truck and the incentive the dealer was offering he was not pushing the sale with did not add any pressure to my decision,which was great... More

Can there be a negative star? Appointment was made 5/21 for 5/28 service at 7:00 am. I was told this was a same day service appointment. Vehicle was dropped off the night befor Appointment was made 5/21 for 5/28 service at 7:00 am. I was told this was a same day service appointment. Vehicle was dropped off the night before so was ready for the appointment. I did not receive ANY calls during the day. At 11:45 I called for an update and was told they would check in and call me back. 1.5 hours later I had not heard back so I called again. Was told the vehicle was in the shop, had been there since mid morning and would call back later in the afternoon with an update. At 5:00 I still had not heard and called for an update. After being on hold for 15 minutes I was told the vehicle was still not done and they would call back with an estimate of how long until it was ready. At 6:00 I went to the shop and was told they couldn’t find any information on the vehicle. After TWENTY minutes it was determined there were parts missing and the service had not been completed. Nothing. 4 scheduled items, nothing done after I had been told it was being worked on since “mid morning”. Things happen I get it but there was NO communication through the day. Even when I called there was never a true update or indication this was not going to be done same day. I’m still curious if I hadn’t called or showed up how long it would have taken for them to call me about my vehicle. Wasted an entire day for nothing to be done. Take away here I was lied to all day and had no communication regarding my vehicle. Will never go back. Also I wish this was a one of occasion, but last week when the vehicle was there the first time it was a similar experience. I had no communication either during that visit. I figured that was a one off bad day and decided to go back but clearly that was my biggest mistake was deciding to go back today. More

Staff is always friendly and outgoing. Going above and beyond to make sure that you’re taken care of. Going above and beyond to make sure that you’re taken care of. More

Good job was done to my car. Good customer service and lastly I recommend that dealer to others . Good customer service and lastly I recommend that dealer to others . More

Great service by professional team who truly care about their customers and ensuing any and all questions or concerns are answered their customers and ensuing any and all questions or concerns are answered More