Bomnin Chevrolet Manassas - Service Center

Service staff was easy to talk to and took time to listen. Questions were answered well and suggestions from the staff were excellent. listen. Questions were answered well and suggestions from the staff were excellent. More

Took my car in for airbag light and two recalls. Dealership did not provide updates on service, had to reach out to them multiple times for updates even when service advisor promised to call me and Dealership did not provide updates on service, had to reach out to them multiple times for updates even when service advisor promised to call me and didn’t. Service advisor could not provide me with accurate etas and said it shouldn’t be long but actually took over a week for 8 diagnostic hours. Service advisor couldn’t provide me an update on when they would be able to get recall part, said recall part was in back order. Dealer tried to over charge me for service, told me it would be $500 charge but told me at the end it would be over $1k, then they tried to give me a small discount to make me feel better for them trying the bait and switch. Took my car to another Chevy dealership and they said they could get the recall part overnighted. Service advisor obviously didn’t know what he was doing. Dealer tried to up charge me for services not needed, asked multiple times to have my rotors replaced but I already had them replaced under 10k miles before. Finally once I got my car back the seat belt was not reconnected to car and they had to take back the car again ti quickly put it back together. Such a waste of money and time. Would not recommended this dealership! More

Took the time to take care of the problem. Just wished you had loaner car to offer since it was something that was told when we bought our suv we would. Just wished you had loaner car to offer since it was something that was told when we bought our suv we would. More

I drop of my truck and when to pick it up the following day and my truck still was not ready nor had been looked at day and my truck still was not ready nor had been looked at More

I normally don't do reviews however, this dealership beat them all and gets an award for the "Worst Service Department" EVER. I've been driving for 50 years and bought many cars. This review is specificall them all and gets an award for the "Worst Service Department" EVER. I've been driving for 50 years and bought many cars. This review is specifically talking about Sales & Service Department. To start, I purchase a brand new truck ($100k), items were added to the sticker price and not even installed, the truck was not even clean. The worst part is the service department. My two front tires had to be replaced. It is still not finished since I purchased the truck in July, and I've been there more than a dozen times. They lie, make up stories, have you come with an appointment and do not fix the issue, don't test drive your vehicle, tell you "come back if not fixed" really? they don't provide loaners and could not care less. I will make sure to never buy another car from this dealership More

The air in one of tire were noted as low as as I was leaving to dealership. A 2019 car I no longer have was confused with the 2022 car actually that was brought to the dealership. I think some work was leaving to dealership. A 2019 car I no longer have was confused with the 2022 car actually that was brought to the dealership. I think some work was unnecessary. More

Had to bring my car in due to a service warning, turns out I needed to replace the entire battery of my electric car. Bomnin helped me get a rental car until they get a replacement battery from GW. out I needed to replace the entire battery of my electric car. Bomnin helped me get a rental car until they get a replacement battery from GW. More

I purchased my vehicle in 2011 and continue to use the dealership for service. The staff are pleasant and conscientious and I've been completed satisfied with the work they have done. Highly recommend dealership for service. The staff are pleasant and conscientious and I've been completed satisfied with the work they have done. Highly recommend them for those looking for a reputable business. More

Julia is a fantastic rep! But wait time for the parts delivery was very slow. But wait time for the parts delivery was very slow. More