Bomnin Chevrolet Manassas - Service Center
Manassas, VA
1,864 Reviews of Bomnin Chevrolet Manassas - Service Center
Fabulous Service I recently had transmission issues and needed to have my transmission replaced. OnStar was wonderful in getting my car towed to Bomnin. Barbara was I recently had transmission issues and needed to have my transmission replaced. OnStar was wonderful in getting my car towed to Bomnin. Barbara was great to work with. She kept apprized of what was happening to my car. When my car was ready to be picked up, she had it washed and vacuumed. I will definitely be a return customer! More
Jason was great Frankly I was prepared to take my car to a generic body shop. Jason's customer service changed my.mind. Solid price, attention and professional. Frankly I was prepared to take my car to a generic body shop. Jason's customer service changed my.mind. Solid price, attention and professional. More
Waited almost 6 hours for an oil change I had an appointment at 10 am Tuesday (6/26) and was asked by what time I needed the car and I said 12 in afternoon since I know an oil change usually I had an appointment at 10 am Tuesday (6/26) and was asked by what time I needed the car and I said 12 in afternoon since I know an oil change usually takes 1-2 hours at the Manassas Chevy. However, I never got a call back so I called at 2 pm and they said the car would be ready in 20 minutes then I show up at 2:30 and they said the car wasn't ready, just another 10 minutes. I waited in the waiting room for another hour or so until my car was ready at 3:30ish. Over 5 hours for an oil change and was being lied to about the time length everytime I asked. Also, I said I needed the car by a certain time and it wasn't valued. I haven't had the best service here always but nothing this bad. I wasn't treated the way I should have been by the service team and I didn't like the attitude they had when this problem wasn't my fault. I have had better service in the Fairfax chevy service team and will be taking my business there for now on. More
Horrible Service!!! So I called Thursday to see about dropping my truck off the following week to be looked at on Wednesday they said no problem. So I drop the truck off So I called Thursday to see about dropping my truck off the following week to be looked at on Wednesday they said no problem. So I drop the truck off Tuesday at lunch time. I called up there Thursday because I haven’t heard anything for a couple days. Friday rolls around and my truck is still sitting in the lot haven’t even been looked at. I pick it Friday afternoon pissed off because I made an appt a week in advance and am now told they can’t look at it for another 5 days! I took the whole week off work to have my vehicle that I bought certified used at a Chevy dealership to be serviced. How would you feel is my question?? And this is not the first time this has happened it’s like the third. But it will be the last I will never bring my truck up to this place again and will NOT be purchasing my new Silverado in the future from these guys!!! Someone needs to be fired for this incompetence and no a loaner vehicle is not the solution I called up a week in advance to have my vehicle serviced what happens when someone comes in for an oil change does it take a full week??!!!! I’m still pissed off about this and yes my trucks check engine light is still on with a emission inspection due next month!!! More
Great service Always great service and service staff. Service staff are always pleaent and knowlegbe and accommodating. Recommend this dealership for all your s Always great service and service staff. Service staff are always pleaent and knowlegbe and accommodating. Recommend this dealership for all your service and sales needs More
Bomnin Chevrolet Service Dept. Came in Saturday morning to get a FOB programmed. They were able to accommodate and was in and out in less than 30 minutes. Paperwork was quickly pr Came in Saturday morning to get a FOB programmed. They were able to accommodate and was in and out in less than 30 minutes. Paperwork was quickly prepared and sent to Cashier cage. More
Great Service after the SALE !!!! I recently purchased a new Tahoe from New Car Sales Rep, Vinny Nocera. After the sale, I noticed a few scratches on the right hand mirror. I brought I recently purchased a new Tahoe from New Car Sales Rep, Vinny Nocera. After the sale, I noticed a few scratches on the right hand mirror. I brought the vehicle back to Vinny who ensured me this would taking care of. They also noticed my state inspection sticker was several months old and renewed it for free while it was in service. They also installed an after market media center system which turned out great !! They mirror looked brand new after they cleaned it up. Once again, Vinny comes through with great folow up and customer care. I have never expereinced such great customer service from a new car dealership. Thank you again to Vinny and the entire service team at Bomnin !!! More
No loaner availability Apparently receiving on star alert means nothing really wrong. I guess check engine light is normal and repeatedly comes back on and waiting 2 weeks f Apparently receiving on star alert means nothing really wrong. I guess check engine light is normal and repeatedly comes back on and waiting 2 weeks for a loaner More
You can miss a lot when you rush The oil life was not reset. The next service sticker was not replaced. When I asked about the rubbing noise I specifically asked them to look into whe The oil life was not reset. The next service sticker was not replaced. When I asked about the rubbing noise I specifically asked them to look into when I dropped it off, I was told there was no comment so it must be okay. I can only assume they rushed the job. More
Did not fix the problem Took the car in for service I got a code saying camshaft p0011.p0010.p0013 told me my oil was low drove the car said everything was fine $200 charged Took the car in for service I got a code saying camshaft p0011.p0010.p0013 told me my oil was low drove the car said everything was fine $200 charged wow. picked up the car Drove it 10 minutes down the street car shut off 3 times took it back. Mechanic took me out for a road test told me I may need carbs cleaned. I cleaned the carbs myself and I had my camshaft solenoids changed myself car runs perfect. me doing the work my self I would never recommend anyone to go to Chevrolet in Manassas nor will I ever buy a car from there More