Bomnin Chevrolet Manassas - Service Center

Great Service It was another great service experience. Bill Case and his team are the best,and I rely on his solid advice. I am always confident that the service wa It was another great service experience. Bill Case and his team are the best,and I rely on his solid advice. I am always confident that the service was performed to the highest standards. More

Excellent Service Bill Case and his team of professionals are the best. They provide excellent service with quality repairs and thoughtful advice. I can always rely on Bill Case and his team of professionals are the best. They provide excellent service with quality repairs and thoughtful advice. I can always rely on them for top quality care. More

Good experience Was treated with great respect. And the wait time was shorter than expected. I used to have my car serviced at this Center but was treated unfairly at Was treated with great respect. And the wait time was shorter than expected. I used to have my car serviced at this Center but was treated unfairly at one time. Thanks to Bill Case service manager I'm back. Good job!! More

Excellent Customer Service! Bomnin has an excellent customer service team. Bill, Barbara, Adam and Rob are extremely knowledgeable at what they do. The cashier was very thorough Bomnin has an excellent customer service team. Bill, Barbara, Adam and Rob are extremely knowledgeable at what they do. The cashier was very thorough with my repair order. Great experience all the way around! More

Service experience I have been dealing with this dealership for 36 years and they have always provided great service. The staff seem to care about the customer and their I have been dealing with this dealership for 36 years and they have always provided great service. The staff seem to care about the customer and their needs. Keep up the great work. More

Great experience Everyone was great from the service writer to the cashier. I will certainly be coming back again and again. And I will tell everyone about them Everyone was great from the service writer to the cashier. I will certainly be coming back again and again. And I will tell everyone about them More

Terrible service One hour and half waited for oil change with appointment, I have a confirmed appointment and the guy said I don’t find ur appointment!!!! I showed him One hour and half waited for oil change with appointment, I have a confirmed appointment and the guy said I don’t find ur appointment!!!! I showed him my email then he said ok half hour , I gave him the key 10:45 I got the car 12:20....!!!! Really for oil change More

Fabulous Service I recently had transmission issues and needed to have my transmission replaced. OnStar was wonderful in getting my car towed to Bomnin. Barbara was I recently had transmission issues and needed to have my transmission replaced. OnStar was wonderful in getting my car towed to Bomnin. Barbara was great to work with. She kept apprized of what was happening to my car. When my car was ready to be picked up, she had it washed and vacuumed. I will definitely be a return customer! More

Jason was great Frankly I was prepared to take my car to a generic body shop. Jason's customer service changed my.mind. Solid price, attention and professional. Frankly I was prepared to take my car to a generic body shop. Jason's customer service changed my.mind. Solid price, attention and professional. More

Waited almost 6 hours for an oil change I had an appointment at 10 am Tuesday (6/26) and was asked by what time I needed the car and I said 12 in afternoon since I know an oil change usually I had an appointment at 10 am Tuesday (6/26) and was asked by what time I needed the car and I said 12 in afternoon since I know an oil change usually takes 1-2 hours at the Manassas Chevy. However, I never got a call back so I called at 2 pm and they said the car would be ready in 20 minutes then I show up at 2:30 and they said the car wasn't ready, just another 10 minutes. I waited in the waiting room for another hour or so until my car was ready at 3:30ish. Over 5 hours for an oil change and was being lied to about the time length everytime I asked. Also, I said I needed the car by a certain time and it wasn't valued. I haven't had the best service here always but nothing this bad. I wasn't treated the way I should have been by the service team and I didn't like the attitude they had when this problem wasn't my fault. I have had better service in the Fairfax chevy service team and will be taking my business there for now on. More