Bomnin Chevrolet Manassas - Service Center

Awesome dealership and staff!!!! I came to the Bomnin Chevrolet dealership for my first oil change and tire rotation on my 2017 Chevy Silverado. I dropped off my vehicle in the mornin I came to the Bomnin Chevrolet dealership for my first oil change and tire rotation on my 2017 Chevy Silverado. I dropped off my vehicle in the morning where the service advisor Barbara helped me get all set up. She was extremely professional and pleasant, after showing me to the complimentary coffee bar, Michael was outside within a few minutes to give me a shuttle ride to my work. He was also extremely pleasant and I enjoyed our conversation. Later that day, Barbara called to let me know my truck was all ready and that Derrick will be picking me up whenever I was ready to go. Upon picking up my truck the service team including Adam, Bill and Rob the service manager were so friendly. I highly recommend this dealership to anyone thinking about having their vehicle serviced or to buy a new or used vehicle. More

Great service. Went in for a broken windshield wiper and a high pitch idling engine. They were done in just 3 hours. I highly recommend them for your needs. Went in for a broken windshield wiper and a high pitch idling engine. They were done in just 3 hours. I highly recommend them for your needs. More

Great Service Experience My first step in the service intake area at Bomnin Chevrolet was great because I was acknowledged right away. I had scheduled my appointment online so My first step in the service intake area at Bomnin Chevrolet was great because I was acknowledged right away. I had scheduled my appointment online so my paperwork was ready and in order so that all we had to do was review it and verify what was being done. Friendly staff and clean area and showroom with five different models all in white on display. Lots of Corvettes to choose from. More

Don't understand what happened I had an appointment for an oil change which normally takes 1 hr..I arrived early 10 mins..and it took two hours..no one apologized for the extended t I had an appointment for an oil change which normally takes 1 hr..I arrived early 10 mins..and it took two hours..no one apologized for the extended time..no one informed me whether or not they were short staffed..people were coming in after me and leaving before me. That is all I have to say More

Outstanding service We have been with your dealership since Saturn of Manassas closed, servicing all 4 of our Saturns. I have dealt with Bill Case for most of that time. We have been with your dealership since Saturn of Manassas closed, servicing all 4 of our Saturns. I have dealt with Bill Case for most of that time. I get straight and knowledgeable talk every time I come out from Annandale. Service is always prompt and fairly priced. That is why we got 300,000 miles on one of our Saturns, and over 200,000 miles to date on this 2006 Saturn ION. I’ll be back in December to get that car painted. Keep up your great work! More

I've had much better customer service! From the moment I purchased my Chevy Cruze, I have always used a Chevrolet dealership for service to my vehicle because I've felt secure with quality From the moment I purchased my Chevy Cruze, I have always used a Chevrolet dealership for service to my vehicle because I've felt secure with quality customer service and technician service. If I could've given a 0 rating that would aptly rate my experience at this dealership's service center. 1. Beginning the moment I walked through the door for my scheduled oil change and not one of the 3 advisors sitting behind the desk bothered to offer assistance or asked if they could help me. I've never felt more invisible in my life than at the moment when two of them looked up from their computer screen and quickly looked away as if I were a bother. 2. My oil change was scheduled to take no more than 45 minutes but somehow because of the inefficient communication between technician and advisor I was left sitting in the lobby for what turned into a 2 hour SCHEDULED oil change. Again, another cloak of invisibility. 3. When I finally got my car I noticed that the technician had taken my tires's air pressure down to 30psi. When I questioned why air was removed from my tires he stated that he was following the requirements of the car which is incorrect as shown on the door panel to be a psi of 35 on all 4 tires. He then proceeded to explain that I would never get it to read at exactly 35psi anyway completely missing the point that he had removed air from my tires in attempt to set it at what he assumed to be the requires psi. His logic was also untrue as when I arrived to the dealership, all 4 tires were set properly at 35psi since I had just bought 4 new tires days prior to my oil change. Needless to say this was definetely this most unprofessional and ill-informed Chevy service department I've visited. I will not return. More

Body shop department Jason in the body shop department is a great guy really knows his stuff. I’ll definitely recommend him to family and friends,NO B.S! 😂. H2 Jason in the body shop department is a great guy really knows his stuff. I’ll definitely recommend him to family and friends,NO B.S! 😂. H2 More

Great Customer Service I had an issue with my air conditioning and the service team worked with me and I was able to stay within my budget. They fixed the problem. I had an issue with my air conditioning and the service team worked with me and I was able to stay within my budget. They fixed the problem. More

Great service! Barbara was fantastic! We've used other dealerships in the past and now we won't go anywhere but Bomnin! Thanks for the help when we needed it. Barbara was fantastic! We've used other dealerships in the past and now we won't go anywhere but Bomnin! Thanks for the help when we needed it. More

Induction cleaning Very friendly and knowable staff. Helped me also pairing my phone. I would recommend the service department to others. I can’t remember the name of th Very friendly and knowable staff. Helped me also pairing my phone. I would recommend the service department to others. I can’t remember the name of the guy that helped me a lot More