Bomnin Chevrolet Manassas

Finally got it right! This is the third time that I've had this car in for this issue but to credit the current ownership this is gone through the two previous owners of th This is the third time that I've had this car in for this issue but to credit the current ownership this is gone through the two previous owners of the dealership and this dealership finally got it right. More

Slow and poor communication. It took four days to do a 20 minute job. The service center only called me after I repeatedly called them for an update. overall they were poor at b It took four days to do a 20 minute job. The service center only called me after I repeatedly called them for an update. overall they were poor at best. More

Very friendly and helpful All employees I came in contact with were extremely friendly and courteous. Ron, James , John and John bent over backwards to make my experience enjoy All employees I came in contact with were extremely friendly and courteous. Ron, James , John and John bent over backwards to make my experience enjoyable and worked with a no pressure attitude. That approach made me comfortable and put me at ease. Great employees. More

Happy Customer Always a pleasure coming to Manassas Chevrolet. They treat you like family, and help you every step of the way. Wouldn’t go anywhere else. Always a pleasure coming to Manassas Chevrolet. They treat you like family, and help you every step of the way. Wouldn’t go anywhere else. More

Good deal without the BS This has been my easiest and most pleasant experience at a car dealership ever. They started with an out the door price that was nearly $3000 less tha This has been my easiest and most pleasant experience at a car dealership ever. They started with an out the door price that was nearly $3000 less than the competition and they didn’t make me play the negotiation game. I was in and out in about 2-3 hours and I think it could have been faster if I wasn’t so thorough with reviewing things. More

Bought a 2018 Chevy Malibu last Saturday It was very easy to buy a car they're low pressure. Everyone was very helpful. They had a lot of cars in stock I just had to pick the right color f It was very easy to buy a car they're low pressure. Everyone was very helpful. They had a lot of cars in stock I just had to pick the right color for me. More

Very friendly and honest The dealership was very professional and helpful towards my goal to find a vehicle and I was overall very satisfied with the service I was provided. The dealership was very professional and helpful towards my goal to find a vehicle and I was overall very satisfied with the service I was provided. More

Great experience, Good price Tai was great in showing me the features of my new Colorado, and insuring that it got a new inspection. Also, the price was better than I would have g Tai was great in showing me the features of my new Colorado, and insuring that it got a new inspection. Also, the price was better than I would have gotten at another dealer. More

Great folks who worked hard to get me the price I wanted to pay for the car I was getting. Never felt pressured and the salesman “Muhammad’ was great...answering who worked hard to get me the price I wanted to pay for the car I was getting. Never felt pressured and the salesman “Muhammad’ was great...answering all the questions I had and was very polite and knowledgeable. More

Customer surprised One month ago we decided my husband needed to have a reliable vehicle to help meet transportation needs. We decided to look into available options. We One month ago we decided my husband needed to have a reliable vehicle to help meet transportation needs. We decided to look into available options. We found ourselves at Bomnin Chevrolet. The staff were nice, we were greeted almost immediately and shown the vehicle we were interested in. We inquired about possible leaks on the truck because on the top in each corner was an abundance of silicone. We asked the salesman if it had leaks. He informed us there was no such issue. We looked it over and believed it to be true. So after a nice test drive we decided to move forward with the process. Again the financial aspect was fine, no issues. Very quick and hassle free and let it be noted the computer system was phenomenal didn't sign one paper and all of our forms were provided on a USB drive. Pretty cool right? Again the sales aspect was great, very friendly and easy system to navigate. Now after leaving the dealership within an hour we received a tire pressure signal. The next day there was a clicking noise every time you turn on the air conditioner. Immediately we called the sales team about both issues. They informed us it would go off, but one month later it still comes and goes and the sound clicks every time it is turned on. So no results then. Then about a week after that, the third week owning the vehicle the front right caliper started smoking, we brought it in and it was determined we were wrong that there was nothing wrong. Then a week later with the rain we had we noticed a severe leak in the top where we had inquired the day of purchase. We rushed to the gas station to try and fix it temporarily. Then a couple days later I received a call from my husband that the police had to assist him in moving the vehicle out of the road because the front right tire was having issues. I showed up to find out that the heat from the caliper had destroyed the air valve which led to a flat tire from the excessive heat. Thankfully we had purchased AAA after the first incident, so off to the dealer it went. We were very worked up when we arrived to the dealer after having been told there was no issue with anything we thought might be a problem. We explained our frustrations and were told to leave the vehicle for service. Five days later the truck was returned to us, they identified the leak was fixed (the fabric on the top inside is now destroyed from water marks) and they fixed one back caliper. They did not fix the right front caliper. So now today 2 days after getting the truck back it is again sitting at the dealer because the SAME issue has not been fixed properly. At this point we are very frustrated with the vehicle and the service department. Again sales associates are nice, very good customer service but now we have a 2009 lemon that causes more stress and difficulty than the old 98 my husband had before. More