Bommarito Volkswagen of St Peters
St. Peters, MO
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319 Reviews of Bommarito Volkswagen of St Peters
Kudos to Julie Warren, the Service Department "BOSS LADY." I am always pleased to engage with Julie when I need any particular service from the Volkswagen service department. I've experienced Julie's LADY." I am always pleased to engage with Julie when I need any particular service from the Volkswagen service department. I've experienced Julie's polite, professional courtesy since 2015 when I purchased my first Tiguan. When Volkswagen provided rental cars for $25.00 a day during the Holiday Season, Julie was the go-to person. Julie is still assisting customers up-front and personal when cars require service. She sent me a video from the mechanic demonstrating the parts that needed replacing and the car parts in good condition. I thought that was awesome because we can see what the mechanics can see. NO SHADE! Julie is the perfect example of stability on the job. Resilience is what we need in a world of transitional momentum. JULIE, YOU'RE THE BEST, KEEP BEING EXCELLENT! More
As a woman uneasy about purchasing a car, I want to thank Mr. Gayden for a positive "buying a new car" experience. I was first introduced to Reese Gayden through a video I scanned on YouTube. Reese was revi Mr. Gayden for a positive "buying a new car" experience. I was first introduced to Reese Gayden through a video I scanned on YouTube. Reese was reviewing the latest VW Passat Limited that I was very interested in but could not locate in CA. I was so impressed with his YT video demonstration that I contacted him directly. I eventually flew to MO and purchased the car I wanted. Reese has all the characteristics of an experienced salesperson who knows how to make the client feel comfortable and to make the whole car-buying experience an easy, seamless and smooth transaction. He was highly professional, friendly, knowledgeable and most of all he communicated with me regularly to ease any questions or concerns I may have had, especially since I reside in CA. I am very happy with my new purchase from Bommarito VW. More
This is my 3rd vehicle purchased from this dealership and I have always been very satisfied with the purchase experience as well as the service afterwards. Reese Gayden is very professional and great to wo I have always been very satisfied with the purchase experience as well as the service afterwards. Reese Gayden is very professional and great to work with. My recent purchase, I was in and out of the dealership in a little over an hour. Finance was a quick, smooth process as well. More
Very dissatisfied. Asked about paperwork and sent from one person to another. I already knew the car I wanted. I asked about wrapping my tax and title payment in loan Asked about paperwork and sent from one person to another. I already knew the car I wanted. I asked about wrapping my tax and title payment in loan only to get the run around. JD or what ever his name may be was supposed to give us a jump drive before leaving and he told my husband we didn't need the drive. It was for internal purposes. Went to ask about the paper work I did not receive and they told me five different stories, and thar I should come back on a different day when they were not so busy. I informed they I could not and it wasn't until I had to raise my voice that decided to see me and treat like a person. I was very dissatisfied More
Reese Gayden was very helpful in finding the car we wanted. He seems very hardworking as well, I think he was selling multiple cars at the same time. Great experience overall. wanted. He seems very hardworking as well, I think he was selling multiple cars at the same time. Great experience overall. More
Reese made the purchase of my new Tiguan very smooth. He was friendly, professional, knowledgeable, and personable. I am very happy and would definitely recommend him to anyone. was friendly, professional, knowledgeable, and personable. I am very happy and would definitely recommend him to anyone. More
I had called the dealership about a question over a bill I had gotten in the mail, I was transferred to services. They said they can’t help me, I was transferred back to the front desk, I explained the situ I had gotten in the mail, I was transferred to services. They said they can’t help me, I was transferred back to the front desk, I explained the situation, Donna at the front desk interrupted me numerous times, had nothing but an attitude, I had asked to speak to someone in sales and she continued to interrupt me. Definitely not someone who should be working with customers, this is also not the first time I have called there and she was beyond rude and unfriendly. Never will I return to this location. More
Reese made the shopping and buying of our new Atlas a seamless and pleasant experience! He is very knowledgeable and professional. We were extremely happy with the entire process at Bommarito. seamless and pleasant experience! He is very knowledgeable and professional. We were extremely happy with the entire process at Bommarito. More
Had a great experience Bommarito Volkswagen of St Peters. Maurice "Reese" Gayden helped us navigate the constrained supply chain affecting automotive manufacturers today. He was knowledgeable, courteous, an Maurice "Reese" Gayden helped us navigate the constrained supply chain affecting automotive manufacturers today. He was knowledgeable, courteous, and respectful of our interests in finding a new vehicle. It was a much different car buying experience than in the past. With next to no inventory available on the lot, Reese walked us through what options would come available as cars were allocated to the dealer from the factory build out process. Once we located an allocation that fit our needs, he kept us informed of the progress of the vehicle as it was built. We knew when it had a VIN assigned, when it rolled off the assembly line, and reached the transport service. The sales experience is backed up by a knowledgeable finance team and dealer that has invested in the technology to create a smooth purchase process. They're also back by a fantastic service department that we have used for the last 6 years. We have bought our last 4 cars from Bommarito Volkswagen and expect to continue that tradition moving forward. You really cannot go wrong with this dealership whether you're buying new or used. More
Reese was very helpful in my search for a car! Even with the inventory shortage he was able to find the perfect car for me. He was honest and straight-to-the-point, which was very good as this is my first c the inventory shortage he was able to find the perfect car for me. He was honest and straight-to-the-point, which was very good as this is my first car. Highly recommend! More