Bommarito Volkswagen of St Peters
St. Peters, MO
Filter Reviews by Keyword
By Type
319 Reviews of Bommarito Volkswagen of St Peters
We had a terrific experience buying our car. Most of the knowledge about the car and competing products we had gathered on-line before coming into the dealership. Our salesman was knowledgeable and was abl knowledge about the car and competing products we had gathered on-line before coming into the dealership. Our salesman was knowledgeable and was able to answered all our questions. The reason for the rating on 4 for the price was due to the paperwork charges and destination fees. I feel these fees should be considered a cost for doing business and should not be added at the time of purchase. These cost should be already added into the price of buying the car. It feels a little cheezy. More
Please note this is a review of a Pre-owned sales experience at the V.W. building. We went to test drive a used SUV. We did not intend to buy a vehicle the same day of a test drive. We wanted t experience at the V.W. building. We went to test drive a used SUV. We did not intend to buy a vehicle the same day of a test drive. We wanted to see service records of what Bommarito did to the vehicle prior to sale. They could not materialize these records after we asked for them and they said they could get them. We sat and sat and then they tried to sell us the vehicle and we felt pushed. They kept asking what was stopping us. Tires needed replacement and timing belt would need replacement. The pre-owned manager said new tires would be about $65 for this SUV. What planet is he from? They could not meet our price drop criteria for these items. In addition, we had an infant to attend to at home with a babysitter and we were trying to leave. They kept us there as we thought we would get a good deal. We felt they didn't care about us and were just after this sale. After their offer gave back, I walked out in disgust. We ended up going to another dealer to find the pre-owned SUV we were looking for and got a tremendous deal. About a week later, Bommarito raised the price of the vehicle about $650 on the internet. Let me see, they cannot sell a vehicle so they raise the price to be greedy hoping for a sucker to bite. Overall we had a horrible experience and would never buy a pre-owned vehicle from this place. More
The Sales team at Bommarito was very helpfull and work with me to get what i was looking for. Trent Galaway took the time even when it was getting lat that night to finnish the sale to let me drive the ne with me to get what i was looking for. Trent Galaway took the time even when it was getting lat that night to finnish the sale to let me drive the new car home that night rather than having to come back the next day. More
First of all, I had no intention of buying a new car. I went in for a free car wash and ended up buying a new car. Never was I pressured. I test drove, liked what I drove and purchased the CC. I asked fo went in for a free car wash and ended up buying a new car. Never was I pressured. I test drove, liked what I drove and purchased the CC. I asked for a price, asked what they would give me for my car, and then purchased the car with free financing thru VW. I sold my 2005 Passet TDI on Cregs List in less than 24 hours. Done deal. More
Everyone at the dealership was great to work with. Down to earth and easy going. I will return to this dealership the next time I buy a car, and I will recommend all of my family and friends. I was disapp to earth and easy going. I will return to this dealership the next time I buy a car, and I will recommend all of my family and friends. I was disappointed that the vehicles service engine light came on the first day that I had it, but I was very pleased with how quickly the dealership responded to my problem and they made the repair in less than 30 minutes. More
They were very nice to my husband and I. I was able to haggle a fair price. They needed to put different tires on my car so they gave me a loaner to drive home with and the next day picked up my car. When haggle a fair price. They needed to put different tires on my car so they gave me a loaner to drive home with and the next day picked up my car. When I picked up my car and drove it home the next day I noticed a ding in the driver side door. I took a picture and text it to Andy. He called me right away saying bring it in. No questions asked they gave me a loaner and took it to an autobody shop where the paint was sanded down and repainted to look like nothing had happened. Next day I got the call to pick it up. Didn't cost me a dime and no questions just fixed. When I picked it up Andy was not in so Eric got me my car and on my way. The next day Andy called to make sure everything was okay and that I was happy with the car. The only thing I would say that my husband and I don't like is their sign about guns. We are both 2nd ammendment supporters and usually don't support businesses that have signage about guns. Unfortunately there is no other dealership in the area without that sign. More
Same as I read in another review........I saw an advertisement for a CC with a price I could afford. I went in to drive the car and the salesman was somewhat helpful. However, he talked to me like advertisement for a CC with a price I could afford. I went in to drive the car and the salesman was somewhat helpful. However, he talked to me like I was a three year old. Can you explain the benefits of the cruise control again? Please? The price I saw advertised on the web was $24,XXX but for some reason they couldn't get below $28,5XX at the dealership. What about the 3% below invoice price I saw advertised or the $24,XXX I saw advertised, too? I guess the main thing that really turned me off was how the salesman bad-mouthed the other dealers. Instead of talking up the benefits of buying from Bommarito, he emphasized how crappy the other ones were. I'm strongly considering the purchase of a CC but it won't be from Bommarito. Sorry guys. You don't get a second chance to make a first impression. More
I bought my VW Jetta from Bommarito Volkswagen of St. Peters a little over 2 years ago. What they don't know is that I actually fell in love with the Jetta at another dealership. I didn't feel comforta Peters a little over 2 years ago. What they don't know is that I actually fell in love with the Jetta at another dealership. I didn't feel comfortable with the sales and service at the other dealership and kept shopping around. When I walked in to check out the Jettas at Bommarito, I immediately felt like my sales person wanted to help me. I have had the same feeling with the friendly service associates when I take in my car for service. If I had created this review a year ago, I would have given them a slightly lower ranking in Overall Experience. In the last couple of months, Bommarito has developed an online scheduling of service system. It is so fast and easy. Service, helpfulness and friendliness are all tops in my book. That's why I keep going back for service and will shop there again when it is time to replace my Jetta. More
I cannot say enough about how wonderful Bommarito has been. From the first phone call to ask the price of the car- I was given an honest straight forward answer. When I showed up the price was the exac been. From the first phone call to ask the price of the car- I was given an honest straight forward answer. When I showed up the price was the exactly as it was quoted. Everyone was professional. There was no high pressure sales pitch. This was just the best experience I have ever had at a car dealership. If you want to deal with people who genuinely want your business and show you in their actions, I highly recommend you visit Bommarito's in St.Peters, MO. These people's words and actions truly match!! More
After walking into the dealership and meeting Andy the sales experience started off great. I had done a bit of research on the VW CC prior to the visit and Andy was able to confirm the research. Jake was sales experience started off great. I had done a bit of research on the VW CC prior to the visit and Andy was able to confirm the research. Jake was extrmely helpful when reviewing the options the car had and educated me on the operation of several items. Matt was very customer focused and made sure I was happy with the car after the sale. This was a very pleasant experience and I would recommend any family members or friends purchasing from Bommarito VW. More