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Group 1 Toyota West Bank

Harvey, LA

Overview
Reviews
Vehicles
4.5
671 Reviews
Call Dealership (504) 341-3300

3800 Lapalco Blvd

Harvey, LA

70058

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Showing 671 reviews

January 06, 2026

I had service done today. They were on time, courteous, and kept me informed of what was going on. The service was done well and it was easy to check out. More

by jhudd1904
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
Report | Print
Jan 08, 2026 -

Group 1 Toyota West Bank responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2026

They were able to answer my questions and provided a realistic timeline to complete my services. More

by erichooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jan 05, 2026 -

Group 1 Toyota West Bank responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2026

Toyota in Harvey. Great customer service. Victor always goes above and beyond keeping you informed on repairs needed.. More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
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Jan 05, 2026 -

Group 1 Toyota West Bank responded

Hi, we're happy you found Victor to be so supportive during your experience here at Group 1 Toyota West Bank. Feel free to reach out to us if you need anything. Have a wonderful day.

January 01, 2026

The service department is always great and courteous! ! They are always willing to work with you!! More

by 1meliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Jan 02, 2026 -

Group 1 Toyota West Bank responded

Hello, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

December 30, 2025

Today they serviced my 2023 Toyota Crown. Service agent Nina was great to work with, taking her time to explain everything to me. Car was taken in on time and service was completed efficient More

by tom.nagelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
Report | Print
Jan 01, 2026 -

Group 1 Toyota West Bank responded

Hi Tom, thank you for your kind review; we are happy to pass along your comments to Nina at Group 1 Toyota West Bank! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2025

The team was very polite and very helpful when asked questions. Services were complete even recalls in an efficient manner with no issues. More

by aaron.hartman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick
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Dec 24, 2025 -

Group 1 Toyota West Bank responded

Hi Aaron, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota West Bank. Thank you, and have a fantastic day!

December 17, 2025

Nice service staff, easy appointments scheduling,, issues were promptly and accurately addressed. Will continue with them! More

by Dniskoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Zamora
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Dec 20, 2025 -

Group 1 Toyota West Bank responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 16, 2025

The service department is always, respectful, very friendly, very nice. They greet you when you walk into their area. More

by ddenise6778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor McNabb
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Dec 17, 2025 -

Group 1 Toyota West Bank responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2025

Service was quick. Service representative was kind and helpful. I was very pleased with the discount that was offered through my email More

by Girlydawls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guierrmo
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Dec 17, 2025 -

Group 1 Toyota West Bank responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 10, 2025

Mike my service representative was the best 👌. He kept me updated every step of the way. More

by gregprovost5503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Dec 11, 2025 -

Group 1 Toyota West Bank responded

Hello, thank you for your kind review; we are happy to pass along your comments to Mike here at Group 1 Toyota West Bank! Please let us know if there is anything else we can do for you; we are more than happy to help!

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