Back

Group 1 Toyota West Bank

Harvey, LA

4.6
762 Reviews

3800 Lapalco Blvd

Harvey, LA

70058

Directions

By Type

Showing 762 reviews

August 30, 2026

They take care of you when servicing your vehicle with documentation from videos as they service your vehicle! Good customer relations as they keep you informed! More

by mhall9430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guierrmo
August 29, 2026

Very friendly and welcoming atmosphere. Always get problems resolved. You have a good crew all around. More

by Xiomara9800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Taylor
August 28, 2026

The Service department is easy to work with, routine maintenance appointment moved prompt, timely pace. More

by bobettemansfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NIna Zamora
Aug 29, 2026 -

Group 1 Toyota West Bank responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 28, 2026

Great service with everyone involved. Work was completed in a timely manner. I would highly recommend this dealer for any future work. More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Aug 29, 2026 -

Group 1 Toyota West Bank responded

Hello Jimmy, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 27, 2026

The sales team is very friendly and courteous. No pressure to buy a vehicle but will give several options that may work for you. More

by pichonchester1914
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ms.Renee
Aug 30, 2026 -

Group 1 Toyota West Bank responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2026

Faster service. Friendly staff love the complete report of the car inspection also the availability of the shuttle to take us home More

by Marialegaux
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mcnab, Jazmin Mccormick
Aug 30, 2026 -

Group 1 Toyota West Bank responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2026

Service was on timely manner and service manager was very informative about the my car service need. More

by olgapdominguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Aug 30, 2026 -

Group 1 Toyota West Bank responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 24, 2026

The staff was very helpful with my maintenance of my Highlander..Appreciate of my business too. More

by firelinesp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor McNab
Aug 30, 2026 -

Group 1 Toyota West Bank responded

Hi, thank you so much for your positive comments about Group 1 Toyota West Bank! We are always more than happy to assist you if anything else comes up. Take care!

August 24, 2026

I made an appointment for a service to my 2018 Toyota RAV4 and l received good service 👍 More

by silvioes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
Aug 30, 2026 -

Group 1 Toyota West Bank responded

Hi Silvioes, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 23, 2026

No problem in and out very promptly,good service and very courteous nice people and nice and polite More

by mikeballay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure nice guy and the dtivet
Aug 29, 2026 -

Group 1 Toyota West Bank responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

1
...