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Bocker Auto Group - Service Center

Freeport, IL

4.4
131 Reviews

131 Reviews of Bocker Auto Group - Service Center

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April 26, 2018

Best crew anywhere Great loaner car was waiting for us. The seats in this Buick Enclave had seats more comfortable than our Cadillac. Worked on key fob with no success More

by Remark 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2018

Tire rotation There was a problem with wheel & tire rotation on my 2005 Buick LaSabre, Brad Leverton Service Rep helped get the issue resolved ! I was well please More

by mhart.there
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2018

Excellent They worked around my schedule and offered a loaner car while my truck was in for service. I was contacted when work was complete. The work was comple More

by mikebaker327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Euell
April 18, 2018

Oil Change As usual they did a great job. Courteous and answered all my questions. One thing I have noticed over the years is how helpful and friendly every on More

by jrnelson4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wollny
April 17, 2018

good oil change it was good quick experience, they did a great job Don't why you sent me this review, as I already did one last week for this service visit, you are More

by wshud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Sieffert
April 16, 2018

Excellent experience!! Coleman in the service/ body shop department was a life saver! My dog had made scratches in the side of my new vehicle. Coleman was able to buff out t More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coleman in body shop
April 13, 2018

Tire rim repair Such great service. Everyone is so knowledgeable...keep you informed thruout the whole experience. Gave me a lot loaner car so I could run errands rat More

by Denali pjc111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Haffele, Rich Wallace, Kyle Sieffert
April 09, 2018

Lube Center did a great job Arrived just before 7 am, folks were very polite, got my Jeep in right away and was on the road in about 30 minutes. Can't beat the price. I am one More

by creckinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wallace
Apr 09, 2018 -

Bocker Auto Group responded

Thank you for taking the time to leave such a great review! We strive to give the best experience every time. We look forward to seeing you again soon! And thank you for your continued business!

April 07, 2018

Almost closing time and still accommodating to change my oil Best service in town. I wouldn't take a vehicle to any other place in town other then Bocker Chevrolet for any kind of service issues. More

by dwinnekins66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Siefert, Rich Wallace
April 05, 2017

Ease of shopping for what I needed without pressure to buy. Brandon was very helpful and knew just what I was looking for in a new car. Extremely knowledgeable about the features of the car. Very comfortable More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker and help from Mike in Finance
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