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This rating includes all service center reviews, with more weight given to recent reviews.
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101 Reviews of Bob Tomes Ford - Service Center
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November 09, 2015
Service Review only Waited 7 days for a service apt. Finally dropped car off on day 1. Day 3, I call and they tell me they MAY be able to have someone look at it. Really? Waited 7 days for a service apt. Finally dropped car off on day 1. Day 3, I call and they tell me they MAY be able to have someone look at it. Really? I get it, they are busy but why take in cars that you can't service in a reasonable time? I felt they were greedy. I can't do without a car when it is sitting at the dealer day after day just waiting. Finally told me I needed a part with a 3-day order time. Today is day-7 and they still haven't called. Bad service all around. More
by DaveL
Employees Worked With
Jim - ??
