Bob Tomes Ford - Service Center

The service was done quickly and no issues with the service pepartment process and the cashier's promptness as well. service pepartment process and the cashier's promptness as well. More

The service department was a good experience and did everything in a timely manner. Plenty of helpful folks. everything in a timely manner. Plenty of helpful folks. More

Everyone I interfaced with during the whole process was extremely professional, polite and a pleasure to work with. I felt my concerns were addressed and I'm extremely happy with my truck! Thank you Bob To extremely professional, polite and a pleasure to work with. I felt my concerns were addressed and I'm extremely happy with my truck! Thank you Bob Tomes! More

My service manager was very helpful answered all my questions and did all I requested for my car service. Excellent! questions and did all I requested for my car service. Excellent! More

Luke was very helpful in the service department getting my truck serviced. Also made it very easy with the extended care plan so I didn’t have to worry about that as he looked it up for me. my truck serviced. Also made it very easy with the extended care plan so I didn’t have to worry about that as he looked it up for me. More

It was a pleasure working with Ethan and Jonathan in the Service Department. The entire experience far exceeded my expectations. Everything promised was delivered, and I received a full report of all work p Service Department. The entire experience far exceeded my expectations. Everything promised was delivered, and I received a full report of all work performed. I’ve found my new dealer for quality service. Thanks, guys! More

Great service. Dropped my truck off for a oil change and a few recall notices Dropped my truck off for a oil change and a few recall notices More

These folks are excellent people people, they really went the extra mile to make sure we got what we wanted at an acceptable price and terms. Enoch in sales, backed by Dan in management proved to be a great the extra mile to make sure we got what we wanted at an acceptable price and terms. Enoch in sales, backed by Dan in management proved to be a great team to work with, and Drew never stopped hustling the entire time we were there today. We will definitely be repeat shoppers at this establishment. Thanks to all we worked with. More

Luke was great helping me with my car needs and very kind getting my car and explaining kind getting my car and explaining More

Took my under-warranty mache in to have them check out the oem charger that started flashing a yellow warning light. Took them over 2 weeks to get me scheduled with loaner and then it took them 4 days to the oem charger that started flashing a yellow warning light. Took them over 2 weeks to get me scheduled with loaner and then it took them 4 days to get the work done. The original charger was defective and replaced under warranty. All good. Upon pickup, they said the replacement charger was in the trunk. It was, but not the cord for plugging it into the wall. I was told to bring that in with the charger, so without it, it was unusable. The service tech was able to run one down, but that type of oversight is not good. Fortunately, I checked before leaving the dealership. Additionally, I was surprised they didn't wash the car or fill up the windshield wiper fluid tank that had just showed up as needing attention. While technically not required, lots of new car dealerships do these sort of things. More