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Bob Tomes Ford

McKinney, TX

4.8
1,669 Reviews
At Bob Tomes Ford in McKinney, just minutes from Dallas, Frisco, Prosper, and Plano, we hope to provide the best shopping experience for your next Ford car, pickup truck, or SUV. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We can't wait to meet you!
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950 S Central Expressway

McKinney, TX

75070

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Showing 1,669 reviews

March 27, 2025

I have bought three and my husband bought new truck very friendly courtesy. Helpful and goes out of the way to help More

by MARYHALTER18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhair Saldana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew MeKonnen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Zienty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Bob Tomes Ford responded

MARYHALTER18, thank you for sharing 5-stars! We're glad to hear our team is friendly and courteous! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 27, 2025

My experience since I arrived to the dealership was fantastic. Everyone at the dealership is very welcoming. Had an easy process and did not feep rushed at any point selecting the right truck for me. D More

by ccortes3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy
Mar 28, 2025 -

Bob Tomes Ford responded

ccortes3, thanks for sharing 5-stars and noting our welcoming team! We appreciate your endorsement and look forward to serving you additionally when the time comes. Thanks again!

March 26, 2025

Blake Slawson and Hector Lopez were the 2 best people we could’ve asked for coming into Bob Tomes. They made sure to attend to all of our needs even though we were there until after closing. I absolutely wi More

by ANDRE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Slawson Hector Lopez
Mar 26, 2025 -

Bob Tomes Ford responded

Andre, thank you for sharing 5-stars and noting a great experience in sales with Blake and Hector! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 26, 2025

It was great! They worked very well with what we asked to their best of abilities. Very respectful and wonderful people. I would recommend anyone to their business More

by adrynschulte
Recommend Dealer
Yes
Mar 26, 2025 -

Bob Tomes Ford responded

adrynschulte, thank you for sharing 5-stars! We're pleased to hear our team provided a great experience and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 26, 2025

Great Team! High level of customer support thru an abundance of cross functional staff and take the agony out of buying and trading a vehicle! More

by wquaglieri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Bob Tomes Ford responded

wquaglieri, thank you for sharing 5-stars! We're pleased to hear our team provided a great experience and a high level of customer support!We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 25, 2025

The best customer service and deals around! Bought my first car there 10 years ago and although my 2014 Edge was still going strong I needed to trade it in. I’m praying this car is the same! More

by dlolsen0912
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Suarez
Mar 25, 2025 -

Bob Tomes Ford responded

dlolsen0912, thank you for sharing 5-stars! We're pleased to hear our team provides the best customer service and deals! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 25, 2025

Buyer beware! The people are nice but NEVER trust their used car inspections or service department. If you find a great deal make sure you take the vehicle to a re More

by M Don
Recommend Dealer
No
Employees Worked With
sales managers
Mar 25, 2025 -

Bob Tomes Ford responded

M Don, first and foremost, we’d like to thank you for your business and the opportunity to serve you. As soon as we saw your review, we checked in with our team and understand you had a conversation earlier today with our Pre-owned Director, Daniel Benitez. Daniel noted that the pre-owned Cadillac you purchased from us had AC issues shortly after taking delivery and you were charged by the Cadillac dealership to resolve them, despite having remaining factory warranty. We want to reiterate that we do inspect all our vehicles and can ensure you that there was not an issue present at that time. We would have liked to be alerted of the problem first and allowed an opportunity to look at it and resolve it and /or take it to Cadillac for you and get them to handle it under warranty. Unfortunately, there is not much we can do after the fact and wish the context was different. If you’d like to speak to our Pre-owned Director, Daniel Benitez additionally regarding your concerns- you may reach him directly at dbenitez@tomesautogroup.com or (214) 544-5043. Take care and best wishes!

Mar 25, 2025 -

M Don responded

As much as I would like to say Bob Tomes's response was correct it ignores the facts. An AC system doesn't magically become overcharged with coolant and something that should have been seen in an inspection before trying to sell a vehicle! If it became lower possibly, sure, & why I took it to Cadillac as that would be covered under warranty. An overcharge is not covered, doesn't just happen, and I reached out to my sales rep before work was done with no response. As I can't be without a car due to work I had Cadillac bring it back to spec and hoped Bob Tomes would help with the costs but to no avail and took me going to dealership to discuss. Guess I am supposed to wait around for a response and let someone that doesn't check levels correctly try to fix it and be without a car or have a rental car for another day. No thanks.

March 24, 2025

This was one of the best buying experiences I’ve ever had and most of my vehicles come from Park Place Mercedes-Benz! Amen gives a superior buying experience and made us very happy. I would purchase from him More

by dakotaluke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ameen
Mar 24, 2025 -

Bob Tomes Ford responded

dakotaluke, thank you for sharing 5-star praise and noting one of the best experiences you've had shopping for a new car! We appreciate your endorsement noting your experience with Ameen! Enjoy the new car. See you next time. Thanks again!

March 24, 2025

Dealership Employees very friendly, our sales lady was very kind , the show room was really nice and clean. Thank you More

by kennethhvines
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casandra Prime
Mar 24, 2025 -

Bob Tomes Ford responded

Kennethhvines, thank you for sharing 5-star praise and noting Casandra was great to work with! We appreciate your endorsement. See you next time. Thanks again!

March 24, 2025

Treated me with respect and listened to my needs They worked hard to get my business More

by drnelson88
Recommend Dealer
Yes
Employees Worked With
Derrick and Marco
Mar 24, 2025 -

Bob Tomes Ford responded

drnelson88, thank you for sharing 5-stars! We're glad to hear our team is respectful and worked hard for you! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!