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Bob Tomes Ford
McKinney, TX
1,668 Reviews
At Bob Tomes Ford in McKinney, just minutes from Dallas, Frisco, Prosper, and Plano, we hope to provide the best shopping experience for your next Ford car, pickup truck, or SUV. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We can't wait to meet you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,668 reviews
March 30, 2025
I highly recommend this dealership. They provided a great experience from the first phone call to my signature. They listened to all of my wants/needs and answered all of my questions. They provided a great experience from the first phone call to my signature. They listened to all of my wants/needs and answered all of my questions. More
by SHANEOLIVA
Verified CustomerEmployees Worked With
March 30, 2025
Dropped it off at 11am eta of 3pm, not finished till 5pm, no shuttle to pick me up. Didn't fill the tire with air as instructed, then it leaked oil all over my new drive way. It appears that the leak is fr no shuttle to pick me up. Didn't fill the tire with air as instructed, then it leaked oil all over my new drive way. It appears that the leak is from the drain plug. Plus I don't think they rotated my tires as notated on the paperwork because the same "low" tire warning was in the same place as before. This was the second or third time I requested air in the tire with it not being done. More
by Rocketman
Employees Worked With
Dont know
March 28, 2025
I have been buying vehicles from Bob Tomes for at least 18 years. Yesterday's experience was by far the worst I've had. Was shown and test drove a vehicle that turned out to not be the one I was shown th 18 years. Yesterday's experience was by far the worst I've had. Was shown and test drove a vehicle that turned out to not be the one I was shown the car fax report on. They tried to add over 4k in fees. It took over 4 hours even after completing the credit app online and everything else to even get to the finance office. Driving the vehicle home, the tire pressure sensor went out and the plastic protective chassis cover came off while driving down the highway. Took it right back up there the next morning. Ben in the service office was irritated and less than thrilled to have to fix my car. Do better Bob and Brandon. More
by mgrimes26
Employees Worked With
NA
March 28, 2025
We worked with Angel in the pre-owned department. Very respectful and very accommodating. Communicated thoroughly during the process and we appreciate his help acquiring our new vehicle. Very respectful and very accommodating. Communicated thoroughly during the process and we appreciate his help acquiring our new vehicle. More
by RANDALL.RANEY
Employees Worked With
Angel
March 27, 2025
Working with the Tomes Group was a great experience through the sales cycle. Sales to Finance Dept. Lance, Blake, Marco, Daniel, Estevan were all attentive, knowledgeable, and engaged with my sale. Gr through the sales cycle. Sales to Finance Dept. Lance, Blake, Marco, Daniel, Estevan were all attentive, knowledgeable, and engaged with my sale. Great experience! The only disappointment was the Truck interior detail was subpar. It was still dirty when I picked it up. More
by CVCALLAHAN20
Employees Worked With
Lance and Blake. Estevan and Daniel
March 27, 2025
I have bought three and my husband bought new truck very friendly courtesy. Helpful and goes out of the way to help friendly courtesy. Helpful and goes out of the way to help More
by MARYHALTER18
March 27, 2025
My experience since I arrived to the dealership was fantastic. Everyone at the dealership is very welcoming. Had an easy process and did not feep rushed at any point selecting the right truck for me. D fantastic. Everyone at the dealership is very welcoming. Had an easy process and did not feep rushed at any point selecting the right truck for me. Definitely recommend! More
by ccortes3
Employees Worked With
Rudy
