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Bob Sight Independence Kia

Independence, MO

4.4
494 Reviews
The Sight family has been in the car business since 1923. We proudly offer the full line of KIA products, great service and the BEST staff at Bob Sight KIA in Independence, Missouri. We also have our sister store, Bob Sight Ford in Lees Summit, Missouri. Our KIA store has been up and running since 2005, always sticking to the basics, do business the RIGHT way, and if we make a mistake, we are happy to fix it. Should you ever have any concerns, you are welcome to contact the owner, Tom Sight, directly. Go ahead and do you homework, when you see a car on the street that says “By Sight”, stop them and ask them why they chose us, then you will see why people keep coming back for more!
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1700 S Noland Rd

Independence, MO

64055

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Showing 494 reviews

August 21, 2021

My entire buying experience was no less than stellar. Matt and Mike were amazing…extremely accommodating and helpful!! In and out in less than an hour. More

by Sapphire09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Rodecap
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Goslee
Aug 25, 2021 -

Bob Sight Independence Kia responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Andy Pack, apack@bobsightkia.com

August 13, 2021

Even with the shortage of new cars available they helped me find a car that met all my wants and needs at a reasonable price with no pressure. And they didn’t try to charge over the sticker price like some More

by Dave G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Rodecap
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Cardarella *****
Aug 18, 2021 -

Bob Sight Independence Kia responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Bob Sight Independence Kia. Thank you so much for your business and please let us know if there's anything else we can do for you. Andy Pack, apack@bobsightkia.com

June 04, 2021

Two times in a row the service department forgot to reset the oil service indicator. This can be frightening to a young person who thinks the time has expired for service. I called the service department a More

by bandman1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Rodecamp
Jun 08, 2021 -

Bob Sight Independence Kia responded

Thank you for taking the time to share your recent experience at Bob Sight Independence Kia. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Andy Pack, apack@bobsightkia.com

April 04, 2021

They had my car 6 1/2 weeks. Was worse went I picked up, then when I dropped off. Poor service. Do not use them More

by Crystal
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nathan, Jeffery
Apr 06, 2021 -

Bob Sight Independence Kia responded

Crystal, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Andy Pack, apack@bobsightkia.com

Apr 06, 2021 -

Crystal responded

Sent email to Jeff the service manager. I spoke with Nathan at least daily. I ask for them to involve higher management at that time. I am sorry they did not feel that was a good option. You have both my email and phone number in your records. Feel free to contact me any time.

April 03, 2021

Ease of doing business. Online and finance partnership with my bank. Bryan Nickerson was awesome. Laid back, knowledgeable, and easy to work with. Definitely will refer people and come back in the future! More

by megnmor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Rodecap
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Nickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. LeBow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Bob Sight Independence Kia responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Andy Pack, apack@bobsightkia.com

April 02, 2021

In the 49 years I have been buying (new & used) cars, I have to say this was the absolute best experience ever. I will recommend this dealership to everyone. More

by rogerstewart57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Rodecap
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Bob Sight Independence Kia responded

We cannot thank you enough for your wonderful review of Bob Sight Independence Kia and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Andy Pack, apack@bobsightkia.com

March 17, 2021

Matt made turning in my old lease for a new lease super easy! I sent him an email and he put together a great deal for me. Well worth the drive from Lawrence, Kansas. More

by Chris Lorenzen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Rodecap
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Bob Sight Independence Kia responded

Thank you for your great review, Chris! We're glad to have Matt on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Andy Pack, apack@bobsightkia.com

March 10, 2021

Bryan is the best guy to go to for sure. He pretty much understanding to all my concerns and gave me plenty options is pretty much did hard working to get me in my car. Always will be a customer. More

by brandonrogers27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Nickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Bob Sight Independence Kia responded

Brandon, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Bryan went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Andy Pack, apack@bobsightkia.com

March 10, 2021

This is our second KIA from Bob Sight. I tell everyone about the great experience we have had with everyone there. The cars have been great and recommend anyone looking for transportation, come here first More

by cokezero2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Nickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Bob Sight Independence Kia responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Andy Pack, apack@bobsightkia.com

February 28, 2021

Always a pleasant experience dealing with Matt Rodecap. I’ve purchased from him in the past and is the reason I returned. He treats you with respect, listens to your needs and wants and follows up as promi More

by osubarry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Rodecap
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. LeBow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Bob Sight Independence Kia responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Andy Pack, apack@bobsightkia.com

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