Bob Sight Independence Kia

My experience was GREAT! All the employees are , knowledgeable, very courteous, always pleasant, make sure I know what needs to be done & why. Most important they never do an All the employees are , knowledgeable, very courteous, always pleasant, make sure I know what needs to be done & why. Most important they never do any unauthorized work first, then tell me about it afterwards. More

Phenomenal! They were so polite best customer service ever!! I bought my car in unschedule due to having my check engine light on they ran a diagnostic found the problem found out it wasn't fixable in the same d I bought my car in unschedule due to having my check engine light on they ran a diagnostic found the problem found out it wasn't fixable in the same day helped me get rental car so that i can still live my life. Phenomenal customer service More

Excellent Service I've only used Bob Sight Kia for all my service needs since purchasing my SUV. The service is always top notch and the servicemen Jack and Nate has be I've only used Bob Sight Kia for all my service needs since purchasing my SUV. The service is always top notch and the servicemen Jack and Nate has been straight forward with me as for as what is needed to keep the performance on my SUV going at a high level. Atmosphere in the waiting room very comfortable and employees very friendly. Great Job to all! Keep up the excellent service!!!!! More

Good experience Came in for an oil change and tire rotation. Tried the online making reservations and I must have clicked an air filter. The guy at the service desk s Came in for an oil change and tire rotation. Tried the online making reservations and I must have clicked an air filter. The guy at the service desk still took me in and did what I needed. Lovely people working in service dept. More

GREAT CUSTOMER SERVICE ! This review is regarding Bob Sight Collision in Lee's Summit : The first time I had contact with these folks was in 2016 when a friend backed into my This review is regarding Bob Sight Collision in Lee's Summit : The first time I had contact with these folks was in 2016 when a friend backed into my side door. They fixed my kia up so well that when I had another accident and a lady backed into my front end doing about 20 mph, I knew that there was no one else but Bob Sight Collision that I wanted to fix my car. I can't say enough about Josh, Jennifer, Shawn and Jerrod who all gave me excellent customer service. These folks went way above to make sure that my kia looked fantastic after it was fixed and helped me in every aspect. This review is regarding Bob Sight Kia Service Department: I have had my Kia Soul for just over 3 years and it is almost 60,000 miles. Every 3000 miles I take it in too the Service Department and Jack is always extremely helpful and he takes the time to explain what is going on with any service. I don't know the names of the guys who work on the cars but I wanted to tell them they do a great job every time I get my vehicle serviced. Mr. Bob Sight - I think you have great employees and as a loyal customer I really do appreciate their continued customer service which means a lot to me because it is rare these days. Please pass on my thanks of a job well done !! Stacey Gareis More

Excellent Sales and Service Today I had privilege of purchasing another vehicle from Bob Sight Kia and in particular my salesman, Brian Buehler and the Mike of the finance staff Today I had privilege of purchasing another vehicle from Bob Sight Kia and in particular my salesman, Brian Buehler and the Mike of the finance staff. They were both extremely helpful and informative in the purchase of this vehicle. This is the 5th vehicle I have purchased from this dealer since 2013 and can highly recommend their sales and service to all. More

Friendly, efficient and honest. I have 2009 Sedona and have done nearly all of my service work at the dealership. I I am always impressed by Jack and the whole service staff. Their I have 2009 Sedona and have done nearly all of my service work at the dealership. I I am always impressed by Jack and the whole service staff. Their prices are also very fair. I have priced out work at private garages and BS KIA usually beats their prices, which you don't expect from a dealership. I highly recommend. More

Expectations of a service center. You would assume by 2017 that the industry would have streamlined service procedures and made the wait virtually non existant. You would be wrong. You would assume by 2017 that the industry would have streamlined service procedures and made the wait virtually non existant. You would be wrong. Hour long waits, fast talking pitches with up sales galore, you wade through a sea of half truths and check engine lights only to patiently await how many hundreds of dollars changing the cabin air filter was. As you sip scalding hot, scorched coffee and listen to the drone of the lady next to you talk about God knows what, you only wish that your thumbs could suck you into your phone while you absent-mindedly scroll Facebook and you don't have to hear her prattle on and on and on... But. This Dealership isn't like that. scheduling appointments via their web app makes picking a time that's most convenient for you a breeze. I picked 1130 and was gone within the hour for an oil change. I parked directly outside the service bay, was greeted by the friendly staff without hesitation or waiting, they knew exactly what I needed and got to work straight away. I was directed to a quiet and spacious waiting area to relax while they tinker away and was greater by slight monotone of daytime television and a good cup of coffee. Csnt complain. Service manager came and discussed some tips for future maintenance, offered at fair prices with times extentions if I wanted them today, and finished their tasks. Called me back to service and away I went. This dealership is the only one I could recommend for your needs. Be it service of sales, there is Nothing better than this. More

Great service staff Robby is super customer service, courteous and helpful! Josh is congenial and helpful! The maintenance staff is polite and helpful! Thank you for a pl Robby is super customer service, courteous and helpful! Josh is congenial and helpful! The maintenance staff is polite and helpful! Thank you for a pleasant experience as I have purchased two Kia souls from you! More

Simply the Best Sales Staff I bought a 2016 Kia Sorento from Matt Rodecap at Bob Sight Kia. I was pleasantly surprised by Matt Rodecap's friendly and low-pressure approach. He I bought a 2016 Kia Sorento from Matt Rodecap at Bob Sight Kia. I was pleasantly surprised by Matt Rodecap's friendly and low-pressure approach. He showed me the cars I wanted to see, suggested a few that were in the same basic range and was honest and helpful at every stage of the process. I would highly recommend Matt R. and Bob Sight for anyone interested in purchasing a Kia. I know I will be back again. More