Bob Sight Independence Kia

Best Customer Service Tool my vehicle in for recall notice and was prepared for the worst...possibly even engine replacement. Was greeted by Jack Spence when I arrived and Tool my vehicle in for recall notice and was prepared for the worst...possibly even engine replacement. Was greeted by Jack Spence when I arrived and given explanation of what they were going to do, approximately how long it would take, and offered loner vehicle if necessary. Turns out my vehicle checked out OK and they were able to perform some some other maintenance such as oil change, tire rotation, and filter changes, wash the vehicle, and get me out in less than 2 hours. Jack is the absolute shining star as the example of how customers should be treated when they arrive and how they should feel when they leave. He is professional, courteous, knowledgeable, efficient, and empathetic. He managed to turn what could have been a very stressful situation into a pleasant and enjoyable visit. Great job in a highly visible and difficult position. More

Great service Jack is the one that assisted me this time. He is always very friendly and helpful. I made an appointment to come in for a factory recall on my 2017 Jack is the one that assisted me this time. He is always very friendly and helpful. I made an appointment to come in for a factory recall on my 2017 Sorento. Jack told me they would have to order the part. One would think if there is factory recall Kia would supply the service departments with the replacement parts so the customer does not have to make a return trip. That is very frustrating & has nothing to do with the excellent way Jack takes care of his customers More

Fabulous! This is the best dealership here in the Metro Area. Despite the fact that my warranty has expired, I still get my car maintenance performed at Bob Si This is the best dealership here in the Metro Area. Despite the fact that my warranty has expired, I still get my car maintenance performed at Bob Sight Kia because they have the history of my vehicle. They are always courteous, thorough and helpful. I love going to this location! Miss Sharon Anderson More

Fast and friendly service! Jack is the best! Had alot of routine maintenance stuff done to my Kia Soul. Oil change, transmission flush, radiator flush, cabin filter changed, and tune up. Made an Had alot of routine maintenance stuff done to my Kia Soul. Oil change, transmission flush, radiator flush, cabin filter changed, and tune up. Made an appointment when it was convenient for me. It took about an hour to do all of it and I was back on the road. Doesnt get any easier than that!:) More

Excellent Service The service team is always professional, efficient, friendly and available for questions and concerns. I have never had a bad experience with them. Na The service team is always professional, efficient, friendly and available for questions and concerns. I have never had a bad experience with them. Nate is always on top of what my vehicle's needs may be. More

My experience with Kia Those guys the best...Nate is very caring guy. I been dealing with Nate couple years of services on my vehicle, he always had positive attitude, he ve Those guys the best...Nate is very caring guy. I been dealing with Nate couple years of services on my vehicle, he always had positive attitude, he very honest guy with good customer service... More

Always friendly and great to let you know what you need now I am thankful to have this dealership take care of my Kia Soul. They keep me up to date on what it needs and what it will need in the future. Honest I am thankful to have this dealership take care of my Kia Soul. They keep me up to date on what it needs and what it will need in the future. Honest and friendly staff! More

The guys in service are amazing They do amazing job friendly. They always have a smile on they face very helpful and they make sure I'm taken care of let me know what I need to check They do amazing job friendly. They always have a smile on they face very helpful and they make sure I'm taken care of let me know what I need to check and get done soon. I trust these guys with my any car of mines. Thank you More

Ist Class Shop Bought my 2009 Kia Rondo here. They have done all my service work. Also buy my tires and batteries here. They combine the dealers knowledge with t Bought my 2009 Kia Rondo here. They have done all my service work. Also buy my tires and batteries here. They combine the dealers knowledge with the best qualities of a independent shop. 6 Stars for Jack Spence. 6 Stars for Rob Great Mechanic More