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Bob Sight Independence Kia

Independence, MO

4.4
493 Reviews
The Sight family has been in the car business since 1923. We proudly offer the full line of KIA products, great service and the BEST staff at Bob Sight KIA in Independence, Missouri. We also have our sister store, Bob Sight Ford in Lees Summit, Missouri. Our KIA store has been up and running since 2005, always sticking to the basics, do business the RIGHT way, and if we make a mistake, we are happy to fix it. Should you ever have any concerns, you are welcome to contact the owner, Tom Sight, directly. Go ahead and do you homework, when you see a car on the street that says “By Sight”, stop them and ask them why they chose us, then you will see why people keep coming back for more!
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1700 S Noland Rd

Independence, MO

64055

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Showing 493 reviews

October 25, 2024

Sabrina was amazing she is home now And I can say everyone is just as good More

by dbutler0802
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Rodecap
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. LeBow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Bob Sight Independence Kia responded

Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience with us at Bob Sight Independence Kia. It's great to know that our team made a positive impression on you. We look forward to assisting you again in the future! Andy Pack, apack@bobsightkia.com

September 26, 2024

No pressure, Very helpful, no one seemed ready to attack us when we drove into the dealership. That was not the case down the street. More

by janet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt and Tony
Sep 27, 2024 -

Bob Sight Independence Kia responded

Thank you for your wonderful review! I'm thrilled to hear that you found your experience at Bob Sight Independence Kia to be welcoming and helpful. Our team is dedicated to providing a pressure-free environment, and it's great to know that we met your expectations. I hope to see you again soon! Andy Pack, apack@bobsightkia.com

August 14, 2024

I had an appointment to get a recall fix on June 6th. Got out there - said oh you didn't order the part (isn't that YOUR job??). They said it would be a week. Here it is August 14th and I have called More

by Angry"Customer"
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NO ONE RESPONDS
Aug 19, 2024 -

Bob Sight Independence Kia responded

We acknowledge your review and are currently looking into the events you’ve detailed.

July 02, 2024

Don't care about customer service. Overpriced $99 oil change. Wouldn't match competitors $10 coupon. Even to keep me as a customer. I bought my car from them...been getting service the More

by Bil4lo62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept.
Jul 03, 2024 -

Bob Sight Independence Kia responded

Thank you for sharing your feedback. We understand your concerns and appreciate you bringing this to our attention. Please contact me directly so we can further discuss your experience and work towards a resolution. We value your 12 years of service with Bob Sight Independence Kia and want to make sure your concerns are addressed properly. Andy Pack, apack@bobsightkia.com

June 03, 2024

Excellent customer service. They were honest and up front. The process was quick and easy. More

by csmurphy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Buehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Nickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savon👍👍
Jun 06, 2024 -

Bob Sight Independence Kia responded

Thank you for the positive review! We're thrilled to hear that you had an excellent experience at Bob Sight Independence Kia. We strive to provide honest and efficient service to all our customers. We appreciate your kind words and look forward to serving you again in the future. Andy Pack, apack@bobsightkia.com

May 22, 2024

The process was easy and Bryan was very knowledgeable and seemed to have my best interest in mind. Pricing was straightforward, and everything was laid out nicely! More

by JoshMQ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Nickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Bob Sight Independence Kia responded

Thank you for the positive feedback, Josh! I'm thrilled to hear that Bryan provided you with a seamless experience and valuable insights. I always aim to prioritize our customers' needs and make the car-buying process straightforward. I look forward to the opportunity to assist you again in the future. Andy Pack, apack@bobsightkia.com

May 02, 2024

I called before I came and when I arrived Matt Boutte was prepared and had the car out front ready to show me and the keys for my 2nd requested car ready too! I was treated with respect and it was such a cal More

by andsoouradventurebegins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Boutte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Rodecap
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Bland
May 07, 2024 -

Bob Sight Independence Kia responded

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Andy Pack, apack@bobsightkia.com

April 20, 2024

Honesty. I told them what I wanted and they delivered. No haggling, no hidden fees. Simple and very friendly. My time was limited so almost everything was don More

by Cuzimdoug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Boutte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Apr 24, 2024 -

Bob Sight Independence Kia responded

I appreciate you taking the time to share your feedback with us! I work hard to make sure our guests have an unforgettable experience. I will be sure to pass along your kind words to the team and I look forward to seeing you again. Andy Pack, apack@bobsightkia.com

April 07, 2024

Bryan Nickerson was good to show my the car and work out a deal. When completing the paperwork, the finance manager, Jeremiah Bland sold me an extended warranty I did not need, and he did not tell me there More

by johnihenn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew Rodecap
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Nickerson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Bland
Apr 09, 2024 -

Bob Sight Independence Kia responded

John, I would like to speak with you directly in order to better understand the circumstances you’ve described. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Andy Pack, apack@bobsightkia.com

March 31, 2024

Very friendly atmosphere! I had a great experience from the minute that I walked into the dealership until I left with my new car. Communication was excellent! Matt B did an a More

by Lisa C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Boutte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Bob Sight Independence Kia responded

Lisa, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Bob Sight Independence Kia! If there is anything else we can do for you, please feel free to give us a call. Andy Pack, apack@bobsightkia.com

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