Bob Sight Independence Kia

I bought a 2024 EV9 and the process could not have been easier. I had talked to 3 other dealerships and it was like pulling teeth to get information and pricing. All 3 wanted me to come in and test drive t easier. I had talked to 3 other dealerships and it was like pulling teeth to get information and pricing. All 3 wanted me to come in and test drive the car. I did it for the Lee's Summit Kia dealer, but after 3 hours of them trying to sell me a car I didn't want at MSRP I got up and walked out. The Other 2 dealers were not as bad but really didn't want to talk price. When I finally got the Shawnee dealer to a price, addons killed the deal. Apparently they could not be removed. With Bob Sight I called them withing 10 mins they gave me a price, with no addons. Matt said they only add what the customer wants. When I went to get the car the process took about an hour, most of which was waiting for the finance department. While I was waiting Matt walked me through setting up the Kia app and had the car cleaned and tires aired up. Getting the finance filled out and done was another 15 min. I can't remember his name, but he was very honest about what I needed and didn't. He did not try to push products and made sure I was getting the best offers. I don't know If I can stress this enough. I have bought several cars and every time it's several hours and all the finance people have pushed really hard for me to buy products I didn't need with scare tactics. Matt called me a couple of days after to check up and see if I had any issues. If my next car is a Kia this will be the place I go 1st. More

Sabrina was amazing she is home now And I can say everyone is just as good everyone is just as good More

No pressure, Very helpful, no one seemed ready to attack us when we drove into the dealership. That was not the case down the street. us when we drove into the dealership. That was not the case down the street. More

I had an appointment to get a recall fix on June 6th. Got out there - said oh you didn't order the part (isn't that YOUR job??). They said it would be a week. Here it is August 14th and I have called Got out there - said oh you didn't order the part (isn't that YOUR job??). They said it would be a week. Here it is August 14th and I have called or left messages 7 or 8 times with NO response. Furious. Cannot get a single human being on the phone. This car has a risk of fire due to this recall... you would think they would actually care about that. More

Don't care about customer service. Overpriced $99 oil change. Wouldn't match competitors $10 coupon. Even to keep me as a customer. I bought my car from them...been getting service the Overpriced $99 oil change. Wouldn't match competitors $10 coupon. Even to keep me as a customer. I bought my car from them...been getting service there for 12 years. They raise there oil change to $99 and then talk down to me explaining why they won't give me $10 off. Don't buy a car here if you want to be respected. They will rip you off in the service dept. More

Excellent customer service. They were honest and up front. The process was quick and easy. They were honest and up front. The process was quick and easy. More

The process was easy and Bryan was very knowledgeable and seemed to have my best interest in mind. Pricing was straightforward, and everything was laid out nicely! seemed to have my best interest in mind. Pricing was straightforward, and everything was laid out nicely! More

I called before I came and when I arrived Matt Boutte was prepared and had the car out front ready to show me and the keys for my 2nd requested car ready too! I was treated with respect and it was such a cal prepared and had the car out front ready to show me and the keys for my 2nd requested car ready too! I was treated with respect and it was such a calm and easy buying experience. Not at all like my other recent car shopping experiences. There was no pressure whatsoever trying to talk me into a car. Just mutual respect and I feel we both came out feeling good about our deal. Jeremiah in the Finance dept. was very helpful as well. He did not try to force me to buy the most expensive package of warranties, he talked to me about my needs andwe went from there. I don't feel like I was sold something I did not want or need. Iam very happy with my experience and the sales team of Bob Sight of Independence & highly recommend them! More

Honesty. I told them what I wanted and they delivered. No haggling, no hidden fees. Simple and very friendly. My time was limited so almost everything was don I told them what I wanted and they delivered. No haggling, no hidden fees. Simple and very friendly. My time was limited so almost everything was done via text and email and when I went to pick up the car almost everything was ready. I signed a few things, they went over a few things, I handed them a check and I was done. Great case buying experience. More

Bryan Nickerson was good to show my the car and work out a deal. When completing the paperwork, the finance manager, Jeremiah Bland sold me an extended warranty I did not need, and he did not tell me there a deal. When completing the paperwork, the finance manager, Jeremiah Bland sold me an extended warranty I did not need, and he did not tell me there was a $100 deductible each time I used the warranty. He did return my $900 warranty payment, but it was recorded on the Bill of Sales so I had to pay a $90 sales tax to transfer the title. More