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Bob Rohrman's Indy Hyundai

Indianapolis, IN

4.3
775 Reviews

7101 E Washington St

Indianapolis, IN

46219

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775 Reviews of Bob Rohrman's Indy Hyundai

February 22, 2023

Everyone was professional, courteous, and explained unexpected delays to my repair promptly and thoroughly. Highly recommend. More

by TWISSICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 23, 2023 -

Bob Rohrman's Indy Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Bob Rohrman's Indy Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

February 20, 2023

Service was fast and satisfactory. People who helped me out were informative and nice! Overall great experience More

by JSIEGLE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monroe
Feb 20, 2023 -

Bob Rohrman's Indy Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 20, 2023

Service Manager and Service Department was thorough in trying to troubleshoot issue with vehicle, which intermittent problem seems difficult to pinpoint. More

by spridinger1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monroe
Feb 20, 2023 -

Bob Rohrman's Indy Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 20, 2023

Fast friendly staff members. Explained what they would be doing and asked if I needed anything the whole time there. I will always take me car here More

by mrs.Schumpert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monroe
Feb 20, 2023 -

Bob Rohrman's Indy Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman's Indy Hyundai.

February 19, 2023

Great people to do business with. Would not buy a car anywhere else. Reliable great looking cars. More

by KATBILLI999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garry, Jason Parker, Michael Monroe, Casandra Herman, Brianna Modugno, Luke Rohrman, Anita Angon
Feb 19, 2023 -

Bob Rohrman's Indy Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Bob Rohrman's Indy Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

February 18, 2023

It was bad . They didn’t explain anything to me , I walked out not knowing how much the van Wass how much am I paying a month what’s the percentage rate? Nothing More

by anitacisneros239
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Butler, Stan Moore
Feb 22, 2023 -

Bob Rohrman's Indy Hyundai responded

Anita, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 18, 2023

Sales staff JD BROGDEN was ready with all the details on the incredible 2023 Santa Cruz of my dreams. While I haven’t purchased yet,when I do I will be traveling from Tennessee to Indy to buy! More

by Triolom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon-Derek Brogden
Feb 19, 2023 -

Bob Rohrman's Indy Hyundai responded

Thank you so much for your excellent review! We are so glad that Jon- Derek had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new 2023 Santa Cruz and don't hesitate to reach out if you need anything else.

February 18, 2023

I’m very happy with the car that I ended up buying, and service was excellent! More

by HANNAHWALLACE41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Van Cleave
Feb 19, 2023 -

Bob Rohrman's Indy Hyundai responded

Hannah, Thank you for choosing Bob Rohrman's Indy Hyundai. Your feedback and rating mean a lot to us. We're glad Mitch was able to help, and we hope to see you again!

February 16, 2023

Adam and Jason were awesome. They found the Santa Fe I wanted and made the whole process easier than expected. I will be taking my daughter there soon, as she is also looking fo More

by THACKFAM4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam, and Jason, Tyler Miller
Feb 17, 2023 -

Bob Rohrman's Indy Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman's Indy Hyundai, we hope you enjoy your new Santa Fe!

February 16, 2023

Bought a new sonata, which I love. But , customer service is not too desirable. They took my Gap insurance from previous car and use it for my new loan without my knowledge. There was More

by markcox3312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Garry, Juan Ortega
Feb 19, 2023 -

Bob Rohrman's Indy Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, Mark, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Feb 19, 2023 -

markcox3312 responded

I came to your store and gave you full details. You told me to leave because you said we will agree to disagree.. This came from your Store manager Joe Garry. But , if someone from Bob Rohrman main office would like to contact me they can