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Bob Rohrman's Indy Hyundai
Indianapolis, IN
776 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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776 Reviews of Bob Rohrman's Indy Hyundai
May 08, 2023
I HAD A 2013 HYUNDAI SANTE FE AND TOOK IT IN FOR SERVICE. THE SERVICE I NEEDED WAS I HAD OIL LEAK WITH BURNING OIL SMELL. I WENT IN FOR INITAL SERVICE IN OCTOBER 2021 AND WAS DIAGNOSED WITH NEEDING AN OIL PA THE SERVICE I NEEDED WAS I HAD OIL LEAK WITH BURNING OIL SMELL. I WENT IN FOR INITAL SERVICE IN OCTOBER 2021 AND WAS DIAGNOSED WITH NEEDING AN OIL PAN GASKET. THIS WAS REPAIRED IN NOVEMBER 2021. COME MARCH 2022 I STILL WAS NOTICING AN OIL LEAK WITH BURNING OIL SMELL WE WERE ADVISED THAT IT WAS RESIDUAL OIL ON THE ENGINE AND WAS WIPED AWAY AND SENT ON OUR WAY. I ONCE AGAIN WENT IN FOR THE SAME ISSUES IN JULY 2022 AND WAS TOLD CHANGING SPARK PLUGS, CABIN AIR FILTER, AND COOLANT FLUSH AND FUEL SYSTEM COULD STOP THE ODOR AND TO HAVE THESE DONE AND COME BACK IN 500 MILES. I SPEND THE NEXT FEW WEEKS MAKING RETURN TRIPS WITH EVEN HAVING A DYE ADDED TO THE ENGINE OIL TO SEE WHERE IT COULD BE LEAKING TO. COME AUGUST 2022 THEY DISCOVER THE ENGINE IS INTERNALLY CONSUMING THE OIL AND GOING INTO THE EXHAUST SYSTEM REQUIREING ALL THIS TO BE REPLACED. IN OCTOBER 2022 WE HAVE A NEW ENGINE INSTALLED AND ARE SENT ON OUR WAY AND WITHIN THREE MONTHS BEGIN TO HAVE OIL LEAKING AND BURNING SMELL AGAIN. WE ARE NOW IN JANUARY 13TH 2023 AND HAVE THE VEHICLE IN SERVICE AGAIN. WE HAVE THE OIL DYE ADDED ONCE AGAIN TO SHORTEN THE TIME TOOK TO TRACK DOWN THE OIL LEAK AGAIN. WE FOLLOW UP ON JANUARY 26TH 2023 AND ARE TOLD THE OIL IS COMING FROM THE OIL PRESSURE SENSOR HOUSING AND GASKETS AND THIS WOULDN'T BE COVERED UNDER THE WARRANTY OF THE ENGINE REPLACEMENT FROM THREE MONTHS PRIOR. THIS VEHICLE WAS TRADED TO THIS DEALER AND I PURCHASED A USED VEHICLE FROM THEM. THAT REVIEW WILL FOLLOW THIS ONE. More
by Adodd
Employees Worked With
BRADLEY DAVIS, CASSANDRA HERMAN, EVA GILREATH, JOE CHAPPELOW,
May 08, 2023
I HAD A 2013 HYUNDAI SANTE FE AND TOOK IT IN FOR SERVICE. THE SERVICE I NEEDED WAS I HAD OIL LEAK WITH BURNING OIL SMELL. I WENT IN FOR INITAL SERVICE IN OCTOBER 2021 AND WAS DIAGNOSED WITH NEEDING AN OIL PA THE SERVICE I NEEDED WAS I HAD OIL LEAK WITH BURNING OIL SMELL. I WENT IN FOR INITAL SERVICE IN OCTOBER 2021 AND WAS DIAGNOSED WITH NEEDING AN OIL PAN GASKET. THIS WAS REPAIRED IN NOVEMBER 2021. COME MARCH 2022 I STILL WAS NOTICING AN OIL LEAK WITH BURNING OIL SMELL WE WERE ADVISED THAT IT WAS RESIDUAL OIL ON THE ENGINE AND WAS WIPED AWAY AND SENT ON OUR WAY. I ONCE AGAIN WENT IN FOR THE SAME ISSUES IN JULY 2022 AND WAS TOLD CHANGING SPARK PLUGS, CABIN AIR FILTER, AND COOLANT FLUSH AND FUEL SYSTEM COULD STOP THE ODOR AND TO HAVE THESE DONE AND COME BACK IN 500 MILES. I SPEND THE NEXT FEW WEEKS MAKING RETURN TRIPS WITH EVEN HAVING A DYE ADDED TO THE ENGINE OIL TO SEE WHERE IT COULD BE LEAKING TO. COME AUGUST 2022 THEY DISCOVER THE ENGINE IS INTERNALLY CONSUMING THE OIL AND GOING INTO THE EXHAUST SYSTEM REQUIREING ALL THIS TO BE REPLACED. IN OCTOBER 2022 WE HAVE A NEW ENGINE INSTALLED AND ARE SENT ON OUR WAY AND WITHIN THREE MONTHS BEGIN TO HAVE OIL LEAKING AND BURNING SMELL AGAIN. WE ARE NOW IN JANUARY 13TH 2023 AND HAVE THE VEHICLE IN SERVICE AGAIN. WE HAVE THE OIL DYE ADDED ONCE AGAIN TO SHORTEN THE TIME TOOK TO TRACK DOWN THE OIL LEAK AGAIN. WE FOLLOW UP ON JANUARY 26TH 2023 AND ARE TOLD THE OIL IS COMING FROM THE OIL PRESSURE SENSOR HOUSING AND GASKETS AND THIS WOULDN'T BE COVERED UNDER THE WARRANTY OF THE ENGINE REPLACEMENT FROM THREE MONTHS PRIOR. THIS VEHICLE WAS TRADED TO THIS DEALER AND I PURCHASED A USED VEHICLE FROM THEM. THAT REVIEW WILL FOLLOW THIS ONE. More
by Adodd
Employees Worked With
BRADLEY DAVIS, CASSANDRA HERMAN, EVA GILREATH, JOE CHAPPELOW,
March 30, 2023
I came in and purchased a 2017 Nissan Pathfinder and they gave me a great deal and helped with repairs on the vehicle. I recommend going to them for a new vehicle and services needed. gave me a great deal and helped with repairs on the vehicle. I recommend going to them for a new vehicle and services needed. More
by Adodd
Employees Worked With
Ryan and Andrew, Jason Parker
March 30, 2023
Had a great experience here. Jared sold me a Santa Fe Limited and Ryan did the financing. They were so easy to work with and I left happy! Would 10/10 recommend again! Jared sold me a Santa Fe Limited and Ryan did the financing. They were so easy to work with and I left happy! Would 10/10 recommend again! More
by ipickedpink
Employees Worked With
Jared Berry
March 20, 2023
Was patient on payment but called nearly every day. After I bought the car the won't return my calls to tell me how the auto start works. Immediately after purchase things in the vehicle went wrong. Th After I bought the car the won't return my calls to tell me how the auto start works. Immediately after purchase things in the vehicle went wrong. The auto open on the back stopped working, I had to pay to get new valve covers and gasket. The side mirrors shorted out and don't adjust anymore. And they never sent the title to the BMV so I had to call the operator 4 times for her just to say it was looked over and sent it after waiting a month. All in all I like the car but at 17 grand in cash they still sent me out with an empty tank of gas, things not working on the car, and won't return my phone calls on the auto start. So far I'm a little over $500 in fixing things on it I was told were all good and looked over. They actually saw a light on and sent it back to their service department and it was a low fuel light and no one ever thought to see if there was gas in it. Should have been my first clue. More
by KYLEALLENWILLEY
Verified CustomerEmployees Worked With
Tyler Miller
March 10, 2023
Started good but when I guestioned why the vehicle had a biohazard listing they did not know about it and wanted to know where I saw that. After telling them they stopped returning my calls and text. I ende biohazard listing they did not know about it and wanted to know where I saw that. After telling them they stopped returning my calls and text. I ended up calling back a day later and asking for a different sales person. I requested a price on the vehicle which they said they would check with the Mgr. Later that day got a text from original salesman saying price was as listed on web. Don't think they wanted to deal with me anymore because of what I knew. More
by furb
Employees Worked With
Stan Moore
February 28, 2023
Great crew that works hard to get what customers need, done. When I visited, the crew was short-staffed and did what they could to accommodate me as soon as possible. done. When I visited, the crew was short-staffed and did what they could to accommodate me as soon as possible. More
by tehdisney
Employees Worked With
Michael Monroe
February 28, 2023
I took my car to get cheak up at Bob Rohrman indy they told me what was wrong but it did get done after 1 week when they said it was going to get done in 2 days very unprofessional an MECHANIC did do sh,, told me what was wrong but it did get done after 1 week when they said it was going to get done in 2 days very unprofessional an MECHANIC did do sh,,,,,,,t at all an the car is still driving the the same way an theft my money 💰 an lie to me an my car never did got fixed More
by Bob
Employees Worked With
Tyler Miller, Mitch Van Cleave
February 23, 2023
Stan was great! He stayed late on a Saturday to help get me into a newer car that fit my family’s needs. He was friendly and went above and beyond to work with my sc He stayed late on a Saturday to help get me into a newer car that fit my family’s needs. He was friendly and went above and beyond to work with my schedule. Best car buying experience I’ve had. More
by MARTINAALLEN82
Employees Worked With
Stan Moore
