Bob Rohrman's Indy Hyundai
Indianapolis, IN
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775 Reviews of Bob Rohrman's Indy Hyundai
I went for 15K service as part of Hyundai free service. It took the person 20 min to finally agree that the service is free since It's part of Hyundai free service. After they came and told me it's ready, It took the person 20 min to finally agree that the service is free since It's part of Hyundai free service. After they came and told me it's ready, I went to my car and found the seat protection plastics and the matt protection paper that they used was still in the car. I had to take them out and find trash can to discard them. After left the dealership and on the way home, my car give me an alert that its way over due for service which tells me that they did not even reset the setting and the blue link for the new service they did. This dealership used to be very good and now all they care for is money and customer service dose not mean much. I also had issues with the ISG on my car which is part of the warranty. The service person told me that I have to pay $140 for them to find what causes the issue. While in waiting area, I called Hyundai USA and the lady at Hyundai USA told me it's indeed part of the warranty and she recommended for me to take it to another dealership. I went back and even talked to service Manager about it and he said the same thing, $140 you have to pay for us to look at it and at that point I decided to just get the service and follow up more with Hyundai USA. I hope Hyundai fixes this dealership. Rest in peace Bob Your place is not running well. More
I had my new Hyundai Santa Cruz serviced here. They were awesome. They were fast and professional. The service manager was very polite, listened to my concerns and answered my questions. T They were awesome. They were fast and professional. The service manager was very polite, listened to my concerns and answered my questions. Thank you. More
My experience at Indy Hyundai was awesome and easy! ! Tyler and Juan made sure I was taken care of and that the car was in mint condition when I got it. Will be back again!! ! Tyler and Juan made sure I was taken care of and that the car was in mint condition when I got it. Will be back again!! More
I took my car in for a check engine light. Came back with a diagnostic that had over $6K of work needed. All that was required was an O2 sensor. I had to order the part, pay for it and half Came back with a diagnostic that had over $6K of work needed. All that was required was an O2 sensor. I had to order the part, pay for it and half the labor cost upfront, and wait. After a week of hearing nothing, I called weekly to get a status update. After a month the part was available. It was finally installed. More
I first met Ms. Lilly she was awesome She took good care of me She is a keeper. And then I met Mr Tyler and he was was awesome as well. Everyone was very nice Lilly she was awesome She took good care of me She is a keeper. And then I met Mr Tyler and he was was awesome as well. Everyone was very nice and pleasant Great Experience. Thank You More