Bob Rohrman's Indy Hyundai

Contacted them about a vehicle set up an appointment took off work early got to the dealership just for them to tell me the vehicle needs an engine What kind of dealership is this Buyers Beware took off work early got to the dealership just for them to tell me the vehicle needs an engine What kind of dealership is this Buyers Beware More

I had a very good experience with my salesman and the staff,they know their business!! staff,they know their business!! More

Absolutely a terrific dealership. They assisted me in getting a long sought after fully loaded Genesis G80 and gave me a terrific deal on it. There was no outrageous haggling needed. They assisted me in getting a long sought after fully loaded Genesis G80 and gave me a terrific deal on it. There was no outrageous haggling needed. The salesman, Jay Flores, was extremely helpful during the process. We worked out a deal before arriving. Due to that, I was out the door in a fraction of the time it generally takes. I drove 3 hours to the dealership because they had the best deal within a 200 mile radius. And honestly, I would do it again. More

In and out service, great experience, very willing to work with you, makes sure your taken care of. work with you, makes sure your taken care of. More

Not a good experience. Communication was very poor as well as customer service. It would be days between hearing from multiple different salesmen and still would get no ans Communication was very poor as well as customer service. It would be days between hearing from multiple different salesmen and still would get no answers.Then I was told I would have to pay for home delivery. Not what is said on their website. More

Kanyon was great to work with. He had the car I was looking at pulled up and was well prepared. They accepted a personal check which saved me a trip to the bank. I told the manager He had the car I was looking at pulled up and was well prepared. They accepted a personal check which saved me a trip to the bank. I told the manager that I wasn't buying the warranty, and he didn't pressure me. Everything was super smooth! I got a nice car at a good price. More

DO NOT LET THEM SCAM YOU ON YOUR MOTOR RECALL! ! CALL NOBLESVILLE HYUNDAI! Watch out! ! CALL NOBLESVILLE HYUNDAI! Watch out! More

Jason Armstrong was awesome in providing great service fantastic totally a great experience I will be back fantastic totally a great experience I will be back More

Indy Hyundai Experience - Unauthorized Hard Inquiry My first leased vehicle I purchased in NYC before we relocated over to Indy was up for either getting a new lease or financing my current 2020 Hyundai S first leased vehicle I purchased in NYC before we relocated over to Indy was up for either getting a new lease or financing my current 2020 Hyundai Santa Fe. My visit started out Great with meeting Kanyon (Sales Floor Mgr) and hearing me out as to what I was looking to do. As mentioned, I originally purchased my Hyundai in NYC where the process (believe it or not was MUCH smoother). Once it was time to discuss potential quotes; Kanyon asked me what my credit score was so he may pass it to the Finance mgr to run the estimated quotes. As I’m waiting for the quotes; I received a notification from Credit Karma that there was a hard inquiry on my credit. At this point I was confused as I didn’t sign any waiver to run my credit as we were still discussing the quote options (hypotheticals). When Kanyon returned I asked him why and how my credit was ran without me signing off on giving approval to run it. I also informed him that I already was pre-approved through Capital One with an offer and pending the quoted options I would most likely go through Capital One as they would run my credit once finalized (for my current lease buyout or a new vehicle). Capital One pre-qualification was enough to cover a New Santa Fe with all the bells and whistles; which I was considering. Kanyon commented he wasn’t aware that my credit was ran and went to get the Finance Mgr, Austin PEUGH. This is when things went down hill extremely quickly… Austin came over and pretty much said he HAD to run my credit to get numbers. I explained to him this wasn’t my first time to a dealership and that I’m aware of the process. He could have generated estimates based on what I provided without running my credit. The guy had an attitude with me (not even a personality) & at no point even apologize or offer to rectify the issue. He did ask what I wanted to do to move forward & I asked him to correct the error in pulling my credit without my permission. He said I would need to follow up directly with the credit bureau on my own. After his remark I asked to speak to his Manager; since Austin throughout this entire time was speaking to me in a Condescending manner. While waiting for his mgr i reviewed the quotes he provided for a new lease… he played your typical sales game where they wanted to get my car to resale as a certified preown vehicle. I researched Kelly’s Blue Blue before going to the dealership that morning and my car was valued at $29K for CPO meanwhile this guy was low balling me with $26k. He didn’t even take the time to check/review my residual value on my car through Hyundai finance. Either-way Finally I had the opportunity to speak with Jason Parker who introduced himself as the assistant GM. Jason listened and immediately apologized for the situation. I Thanked him for acknowledging the mistake by his Finance Mgr. He mentioned he would follow up on Monday with the GM to review options regarding my credit being ran without my permission. He did take the time to explain that capital one would pull my credit and they would need to send over Hyundai’s credit pull to them. After all of this frustration I was annoyed and simply wanted to leave with my current vehicle financed as this place definitely didn’t deserve my business. Good Luck to whomever is deals with Austin. The other 2 guys were easy to speak with Jason and Kanyon. https://maps.app.goo.gl/Bz5X2Vj99bXDY8hGA?g_st=ic More

I was originally looking for a Hyundi Sonata. There was not a certified used Sonata available. I checked out some Elantra's. The one I liked was the demo car I was told. It appears the manager ha There was not a certified used Sonata available. I checked out some Elantra's. The one I liked was the demo car I was told. It appears the manager had been using it as his personal car. It was a 2022 and already had a crack on the front bender. The manager stated he hadn't notice that. I asked for the CarFax that didn't show anything about the front crack. It did however show an accident reported on the back bumper. When asked to bring the price down since it was obvious the car had already been in some fender benders the manager said that wasn't possible. I looked at two more Elantra's on the lot, neither were certified used. One car hadn't even been cleaned yet. The other car had a dent in the side. It's was obvious that this dealership buys cars at auction and sells them as is. There is no care taken in the presentation of the cars which means to me that the dealership is not interested in maintaining the vehicles. That tells me that any car purchased there will have service issues. I would not buy car from BOB Rohrman. More