
Bob Rohrman's Indy Hyundai
Indianapolis, IN
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779 Reviews of Bob Rohrman's Indy Hyundai
Jerry in the service department was wonderful! My car needed a 15 K-mile inspection, and it had a tire pressure issue. Outstanding communication and quick service with tire repair. I will be bac My car needed a 15 K-mile inspection, and it had a tire pressure issue. Outstanding communication and quick service with tire repair. I will be back for sure!! Thank you!! More
Update 6-12-2025 I guess Rohrman Cares helpline really does not care. Too bad as I have called into the Rohrman Cares Helpline 4 times and each time the call center agent says they have reported my call t does not care. Too bad as I have called into the Rohrman Cares Helpline 4 times and each time the call center agent says they have reported my call to their boss and I am not sure why I have not been contacted. And acts annoyed that I have called again. As you can see in their reviews they want you to call in the Rohrman Cares helpline so they can open a case and help you. I also have left a message on their website for Rohrman Cares to contact me and nobody has ever tried to contact me. My issue was not that big of a deal but shows me that if you purchase a vehicle from them and have a worse problem good luck one they get your money your out of luck for any assistance with an issue Updated 3-28-2025 Updating my review 4 months later, My vehicle I purchased was a 2025 Santa Fe Calligraphy model that had an MSRP of over $50,000 and had a trim piece on the front passenger door that had scratch on it and I would not of bought it in that condition but the salesman said not to worry they he would order a new trim piece for it. Ok so here we are today and finally got the trim piece in it was the wrong part no big deal just order the right one but when it came in and was there to have it installed I was also told I would have to pay for the labor to install the trim piece. I asked why I should pay anything since this was damaged before purchase and how they could justify this and would not give me an answer...? Wow such a petty thing to lose a customer over. Purchased a new 2025 Santa Fe from here had a very good experience overall my salesman Trevor was very easy to work with and did a good job, Would use this dealer and salesman again if in the market for another new car. Like Share Response from the owner 2 months ago Dear Customer, We regret that you had a less than positive experience. Please rest assured that our Customers are important to us. A Rohrman CARES call center agent is standing by 9am - 6pm, Monday - Friday to take your call and create a case to improve communication between you and the Dealership. Call (765) 340-2204 so we can advocate on your behalf. Sincerely, Rohrman CARES. More
Contacted them about a vehicle set up an appointment took off work early got to the dealership just for them to tell me the vehicle needs an engine What kind of dealership is this Buyers Beware took off work early got to the dealership just for them to tell me the vehicle needs an engine What kind of dealership is this Buyers Beware More
Absolutely a terrific dealership. They assisted me in getting a long sought after fully loaded Genesis G80 and gave me a terrific deal on it. There was no outrageous haggling needed. They assisted me in getting a long sought after fully loaded Genesis G80 and gave me a terrific deal on it. There was no outrageous haggling needed. The salesman, Jay Flores, was extremely helpful during the process. We worked out a deal before arriving. Due to that, I was out the door in a fraction of the time it generally takes. I drove 3 hours to the dealership because they had the best deal within a 200 mile radius. And honestly, I would do it again. More
Not a good experience. Communication was very poor as well as customer service. It would be days between hearing from multiple different salesmen and still would get no ans Communication was very poor as well as customer service. It would be days between hearing from multiple different salesmen and still would get no answers.Then I was told I would have to pay for home delivery. Not what is said on their website. More
Kanyon was great to work with. He had the car I was looking at pulled up and was well prepared. They accepted a personal check which saved me a trip to the bank. I told the manager He had the car I was looking at pulled up and was well prepared. They accepted a personal check which saved me a trip to the bank. I told the manager that I wasn't buying the warranty, and he didn't pressure me. Everything was super smooth! I got a nice car at a good price. More