Bob Rohrman Toyota
Lafayette, IN
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1,660 Reviews of Bob Rohrman Toyota
Great service, awesome friendly people... The work in my car was done professional matters. Nice waiting area, a very clean and safe environment. Keep Up the wonderful service. car was done professional matters. Nice waiting area, a very clean and safe environment. Keep Up the wonderful service. More
Excellent service. Told me what needed done and performed what I requested within a half hour. Very satisfied. Always friendly and ready to make happy performed what I requested within a half hour. Very satisfied. Always friendly and ready to make happy More
I bought a used car from Dalton. He gave me a paper stating a tire had a leak. So if I had a problem they would replace it. I told them four different times it was the drivers side front tire. He told stating a tire had a leak. So if I had a problem they would replace it. I told them four different times it was the drivers side front tire. He told me to bring it in. I did. They had to order the tire. The tire came in, I took my car in. Again telling them it was the drivers side front tire. They brought it back out & had replaced the passenger side front tire. I told them that was wrong. I drove out of the bay & my tire light was still on. I drove it right back in and told the service guy that the tire light was still on. He had me drive to the other side where the air hose was located. He put air in the drivers side front tire. The light went off. 3 weeks later the light comes back on. I called Dalton & he told me to bring it back in. So I did. Then the service desk came out to me and told me that there was a nail in the tire and it couldn’t be fixed. A new tire was needed. Then proceeded to tell me that I’d have to pay for it. I said NO! You guys replaced the wrong tire even after I told you it was the drivers side front tire. I called Dalton and 3 days later he text me that they replaced A tire. I said “yes, but the wrong tire”. He hasn’t texted me back since. I was totally screwed. I’m a older lady on disability and can not afford a new tire. I sent him the paperwork on replacing the tire but he said he talked to his boss and told me that they will not replace the tire that they should have replaced in the beginning. Now I’m stuck putting air in my tire every 3 weeks. They’re not going to fix the problem. I don’t know what I’m going to do now. They left me in a very bad position. I’m very upset. Now he won’t return my texts. I heard that they were dirty dealers, I should have listened and went somewhere else. That’s really lame business practice. I highly do NOT recommend. More
The service dept was helpful even though the original appointment requested turned out to not be able to be fulfilled. Larry did everything to find me what I was interested in while the service dept comp appointment requested turned out to not be able to be fulfilled. Larry did everything to find me what I was interested in while the service dept completed my partial service on a complementary basis. More
Because of Covid and me being at risk the gentleman at Rohrman made everything go smooth and allowed me to order by pictures and over the phone. Rohrman made everything go smooth and allowed me to order by pictures and over the phone. More
Fast, professional and friendly. Great communication. Great experience! They got me in on short notice, figured out exactly what I needed, and got me back on the road. Great experience! They got me in on short notice, figured out exactly what I needed, and got me back on the road. More
A absolute joke of a dealership! I bought a hummer from them that should of never been sold! After 3 weeks plus, they decided to give me my money back for the vehicle! The vehicle should have never been so them that should of never been sold! After 3 weeks plus, they decided to give me my money back for the vehicle! The vehicle should have never been sold in the first place! All they cared about was selling it and getting my money from the start, knowing they had not even checked out the vehicle before they sold it! I would not recommend this dealer what so ever and will never buy another vehicle from them! There loss considering I just bought a brand New 2020 charg More
Kylee was great sales lady very helpful! Great car deal was more than fair and even delivered the car over 200 miles to my home! 👍🏾 Highly recommend Kylee was more than fair and even delivered the car over 200 miles to my home! 👍🏾 Highly recommend Kylee More
Mason is friendly and. Knowledgeable.. My passsanger side made a noise and I was able to video when it happened, i showed it to him. he told me it is air conditioner but would like the technician to check. I made a noise and I was able to video when it happened, i showed it to him. he told me it is air conditioner but would like the technician to check. It is the problem. They clean it. More