Bob Rohrman Kia

The staff went above standard to make sure I got my vehicle fixed and made it to work on time. vehicle fixed and made it to work on time. More

Prompt scheduling. Wait time was reasonable. A shuttle service was provided that made the wait acceptable. Wait time was reasonable. A shuttle service was provided that made the wait acceptable. More

Josh Gray is leaps and bounds better than any salesmen I’ve ever had. I had a truly awesome experience thank to Josh really paying attention to details and his desire to fulfill unspoken request. I would I’ve ever had. I had a truly awesome experience thank to Josh really paying attention to details and his desire to fulfill unspoken request. I would definitely buy from Josh again. -Calvin Metts More

Good customer service for first impressions they work with you and everything you needed to get your vehicle serviced. with you and everything you needed to get your vehicle serviced. More

Josh and Russell were so helpful and friendly. They made buying a car a super enjoyable experience. I would recommend this dealership for all of your car buying needs! They made buying a car a super enjoyable experience. I would recommend this dealership for all of your car buying needs! More

Very disappointing. We feel like we were conned. We will be sharing our experience. This is not something expected at a Bob Rohrman dealership. We feel like we were conned. We will be sharing our experience. This is not something expected at a Bob Rohrman dealership. More

The first visit after Christmas was. Terrible with no accurate information and a faulty part. The second visit inJanuary was much better and the technician checking me in was excellent. Terrible with no accurate information and a faulty part. The second visit inJanuary was much better and the technician checking me in was excellent. More

It was fine. Thank you for helping us with our new car. Our son was thrilled. Thank you for helping us with our new car. Our son was thrilled. More

I had a great buying experience with Bob Rohrman Kia and my salesman, Mitch. There was zero pressure, they kept me well informed and put in extra effort to make certain that my experience as an out-of-stat my salesman, Mitch. There was zero pressure, they kept me well informed and put in extra effort to make certain that my experience as an out-of-state buyer was a smooth one. More

This dealership does not listen to customers or complete work in a timely manner. I dropped off my vehicle and went over exactly what my concerns were- I already knew the issue with my vehicle and only need work in a timely manner. I dropped off my vehicle and went over exactly what my concerns were- I already knew the issue with my vehicle and only needed a diagnostic test to confirm my suspicions. The service technician dismissed my concerns and ignored my requests completely. When scheduling an appointment, be prepared to spend all day sitting in the waiting area without any timely updates on your vehicle. This service center is so mismanaged they will keep your vehicle overnight for the simplest procedure like a check engine light diagnostic test. This process only takes approximately 1 hour to 1.5 hours to complete. Not to mention, after zero communication and nearly a full day without your vehicle, you still have to call the service center for updates and advocate for yourself. This dealership lost track of my vehicle, left it sitting in their lot for hours and I still had to pay the full price a day and a half later because the service manager is incompetent and wouldn’t know what customer service was if it stared him right in the face. Half-assed apologies and excuses later, I got my vehicle back without the proper documentation I had initially requested. So I went through this entire experience for nothing and was out $150. I would never and will never recommend this dealership or any of the other Rohrman locations to anyone. I’d rather drive or tow my vehicle to the next town over to get away from here. 0/10 if I could. More