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Bob Rohrman Kia

Lafayette, IN

4.4
937 Reviews

701 Sagamore Pkwy S

Lafayette, IN

47905

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937 Reviews of Bob Rohrman Kia

January 26, 2023

Great experience quick and friendly thank you look forward to my next visit in three months More

by Twintoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Myers super star, Kayla Enrico
Jan 26, 2023 -

Bob Rohrman Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Kia.

January 25, 2023

We go here for all our vehicle service needs because they are so good!! Wouldn’t go anywhere else. More

by MCGUIRED0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders
Jan 25, 2023 -

Bob Rohrman Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Frankie met your expectations. Thank you for choosing Bob Rohrman Kia, we look forward to having you as a valued customer for many years to come!

January 25, 2023

The people are very friendly, especially the man who helped me at the parts counter to check out. Very friendly and helpful. I am disappointed that Bob Rohrman and his rich higher ups have decided to ch More

by ballyson217
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders
Jan 25, 2023 -

Bob Rohrman Kia responded

Thank you for choosing Bob Rohrman Kia. Your feedback and rating mean a lot to us. We're glad Frankie was able to help, and we hope to see you again!

January 25, 2023

Josh Gray was exceptional help, very knowledgeable, and extremely supportive throughout the whole process! We would highly recommend him to anyone! More

by RICHARDSONCHASE5
Recommend Dealer
Yes
Employees Worked With
Josh Gray
Jan 25, 2023 -

Bob Rohrman Kia responded

Chase, Thank you so much for your kind words for Josh, and for taking the time to leave us this wonderful feedback!

January 25, 2023

Was displeased with communication Was told our car was receiving a new engine and was not no one contacted us we were given a loaner but car was not repaired we ended up trading in car More

by TED_CRIPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla Enrico, AUTUMN BELIVEAU
Jan 29, 2023 -

Bob Rohrman Kia responded

Ted, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Mar 07, 2023 -

Bob Rohrman Kia responded

Ted, I am very sorry for what happed .Like we talked your situation is not normally how we do things . congratulations on your new vehicle. Peter Charles

January 24, 2023

My factory recall was not effective because my car is still leaking gas and running rough More

by REMARK1_MR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown, unknown, Kayla Enrico
Jan 28, 2023 -

Bob Rohrman Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

January 20, 2023

Everyone in the service department was friendly and very helpful. I would highly recommend them. More

by TIMEXPLORATIONACRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Brown
Jan 22, 2023 -

Bob Rohrman Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 19, 2023

I’d like to thank randi in sales for going above and beyond my expectations and also thank the service department for being very understanding about my needs they really stepped up. I highly recommend t More

by Jerry McConnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi
Jan 20, 2023 -

Bob Rohrman Kia responded

Thank you for your very kind review, Jerry. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Kia.

January 19, 2023

The dealership is clean and I was greeted quickly when I walked into the service area. More

by TSTERGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders, Austin Brown, Kayla Enrico
Jan 20, 2023 -

Bob Rohrman Kia responded

Thanks for sharing about your experience with Bob Rohrman Kia. We appreciate your business and hope to see you again soon!

January 17, 2023

Service was great. Friendly staff, got my car looked at timely and parts have been ordered. More

by miche.mice86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t remember the gentleman’s name.
Jan 18, 2023 -

Bob Rohrman Kia responded

Thank you for choosing Bob Rohrman Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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