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Bob Rohrman Hyundai

Lafayette, IN

4.5
582 Reviews

304 Sagamore Parkway N

Lafayette, IN

47904

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582 Reviews of Bob Rohrman Hyundai

December 22, 2022

Wanted to charge us for a new tire when all I needed was a patch. $17 somewhere else. More

by BLYONS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
Dec 25, 2022 -

Bob Rohrman Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information.

December 21, 2022

Staff did a good job locating the issue, detailing a recall notice, and keeping me updated on how my car was serviced. More

by jason.leachman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Tull
Dec 22, 2022 -

Bob Rohrman Hyundai responded

Thank you for choosing Bob Rohrman Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 21, 2022

Evan was extremely helpful in getting my car serviced and taking it back and forth to get a new coating on it, and everyone was very nice and prompt. Really appreciated it! More

by 2022_tuscon_HKB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Hanthorne
Dec 22, 2022 -

Bob Rohrman Hyundai responded

Quality customer service is always our number one priority, and we're happy to hear Evan met your expectations. Thank you for choosing Bob Rohrman Hyundai, we look forward to having you as one of our valued customers for many more years to come!

December 21, 2022

Shouldn't have been charged for a oil change that was part of the job More

by BRADSHAW24.CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gallegos
Dec 22, 2022 -

Bob Rohrman Hyundai responded

Thank you for choosing Bob Rohrman Hyundai. We will share your comments with the team.

December 19, 2022

the customer service is always great. the service department is very speedy. great overall experience each time. More

by rickmiller4970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Tull
Dec 20, 2022 -

Bob Rohrman Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Bob Rohrman Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

December 18, 2022

Spencer was really helpful and friendly. Definitely the best dealer I have ever had. It didn’t take long time that manager gave me an offer I am happy with. More

by SEUNGKEUNLEE0708
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Spencer Stacy
Dec 19, 2022 -

Bob Rohrman Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 16, 2022

Chris was a great advisor and was able to get my car done quickly and correct. More

by BRETT.LAUGHLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gallegos
Dec 18, 2022 -

Bob Rohrman Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Brett, and it's great to hear about your excellent experience here at Bob Rohrman Hyundai.

December 16, 2022

Process of purchasing the vehicle was great. Hit a snag after the fact in the car wash but they made it right and delivered the truck at a later date. Only complaint is that I requested a second More

by PERRYLIERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jaeger
Dec 18, 2022 -

Bob Rohrman Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Perry, feel free to contact us at your convenience.

December 13, 2022

Good service and a complimentary inspection, plus free coffee and wifi while you wait . Awesome More

by ROXANNAGONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Hanthorne
Dec 14, 2022 -

Bob Rohrman Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Roxanna, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Hyundai, we look forward to having you as one of our valued customers for many more years to come!

December 11, 2022

They are only concerned about themselves and do not look out for the customer. How do you specifically told them I lived in Michigan and would not be returning home for a couple months. When I finally recei More

by LINDAKAY8318
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Michael Jaeger
Dec 15, 2022 -

Bob Rohrman Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, Linda, or let us know the best way to contact you and we will reach out.

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