Bob Rohrman Hyundai
Lafayette, IN
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582 Reviews of Bob Rohrman Hyundai
My visits are always met with courteous and helpful staff. Service is knowledgeable, and timely. Environment is comfortable and you're kept up to date on where they are in the service process. Thank staff. Service is knowledgeable, and timely. Environment is comfortable and you're kept up to date on where they are in the service process. Thank you! More
I would give zero stars if I could. This was the worst customer service I have ever experienced. This dealership attempted to run out the date on my bank loan in order to force me into using a dealership customer service I have ever experienced. This dealership attempted to run out the date on my bank loan in order to force me into using a dealership loan by refusing to mail my paperwork. I was lied to directly by multiple employees on multiple occasions. They also refused to answer or return my calls for days/weeks. WOULD NOT RECOMMEND TO ANYONE. More
Just came in for the initial oil change on my new Santa Fe. Didn’t take long and everyone was professional and polite. I’ll confirm back Fe. Didn’t take long and everyone was professional and polite. I’ll confirm back More
Cory Chapman met with me when I first entered Rohrman Hyundai. Cory was very helpful and made me feel like family! He answered my every question and was always there for me whether in person, phone, or Hyundai. Cory was very helpful and made me feel like family! He answered my every question and was always there for me whether in person, phone, or texting. I would highly recommend Cory to anyone looking to purchase a vehicle. Thanks, Cory. More
Always received with welcome and everyone’s polite and keep me informed about the status of my vehicle in maintenance waiting area is relaxing time waiting not to long keep me informed about the status of my vehicle in maintenance waiting area is relaxing time waiting not to long More
I appreciated the courtesy of all the workers and their interest in what we were there for. They explained what they were doing to us. Thank you for your care and concern about our car. Especially since interest in what we were there for. They explained what they were doing to us. Thank you for your care and concern about our car. Especially since we had not been in for awhile. More
Pleasant customer environment. Good communication. Knowledgeable staff. Yet, seemed to try to sell expensive maintenance recommendations. This has happened each time I have gone here. Knowledgeable staff. Yet, seemed to try to sell expensive maintenance recommendations. This has happened each time I have gone here. More
We've had our vehicle serviced at this dealership for over a decade, and this time the group provided the same stellar level of service. Chase was patient while listening to everything I thought was goi over a decade, and this time the group provided the same stellar level of service. Chase was patient while listening to everything I thought was going on with the mechanics, and he was thorough explaining everything after our SUV was serviced. They are always courteous, polite, and dedicated to providing the highest level of customer satisfaction. Five stars - all the way! More
Loretta Swartz has been my saleswomen for 10 years now and I will not go to anyone else. She gets me into the right vehicle every time I am ready for a new lease. I can give her the exact price I need so and I will not go to anyone else. She gets me into the right vehicle every time I am ready for a new lease. I can give her the exact price I need so I am not over my budget and she will either get that price for me or close to it. She is amazing and deserves more that five stars. More