Bob Rohrman Hyundai
Lafayette, IN
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582 Reviews of Bob Rohrman Hyundai
Pretty crappy. I was forced to pay for something I didn't ask for nor did you verify that I wanted the charge. You said you'd be doing a "courtesy check" never did you say I'd be charged for you looking at m ask for nor did you verify that I wanted the charge. You said you'd be doing a "courtesy check" never did you say I'd be charged for you looking at my tire. You guys also said it'd be $535 just to do my two outer tie rods not including the alignment it needed, I went and called literally every car shop in town and every one else gave me a WAY better price than you guys did including the alignment. You guys are taking money right out of peoples pockets just for being Bob Rohman. You guys are a scam and personally will never go there for any service other than the free oil change I get. More
D.J. went above and beyond to find the car I wanted. They had one on that lot that sold an hour before I was to test drive it. I thought that was it. Nope,, he called me the next day to tell me he found anot had one on that lot that sold an hour before I was to test drive it. I thought that was it. Nope,, he called me the next day to tell me he found another one on a dealer site and wanted to know if I was still interested! Best experience ever! More
Loretta was very helpful as my wife and I were assisting our son in finding a new 2020 vehicle that had sizable storage space to accommodate the equipment he needed for participation in several Special Olym our son in finding a new 2020 vehicle that had sizable storage space to accommodate the equipment he needed for participation in several Special Olympics events, including golf, basketball, bowling, petition equipment and More
Always a positive experience when I visit. Knowledgeable staff who are courteous. Always shown the problem and it is explained clearly. Given the old parts if requested staff who are courteous. Always shown the problem and it is explained clearly. Given the old parts if requested More
Really love my new car and our salesperson was very nice but she talked politics, religion, and told us more about her personal life than we thought was necessary. She also didn’t seem very knowledgeable ab but she talked politics, religion, and told us more about her personal life than we thought was necessary. She also didn’t seem very knowledgeable about the car I purchased or what features were included. We were there for over 4 hours. We know it’s not a quick process but would have preferred our transaction be more business. Our salesperson also didnt wear a mask properly which she stated was due to medical reasons but being in a confined space for hours with her made us feel uncomfortable. More
Nice staff, poor follow up. No loaners available when warranty work is being done. Took way too long to get parts. Didn't check tire pressures during an oil change. Felt like I had to bother them to get warranty work is being done. Took way too long to get parts. Didn't check tire pressures during an oil change. Felt like I had to bother them to get things done in a timely manner. More
Staff is very good & friendly. Oil change & recall. 2 1/2+ hours is ridiculous. One couple left & another lady waited 3 hrs for oil change! I've been coming here since 2012. Loved it. Last 3 visits wait 1/2+ hours is ridiculous. One couple left & another lady waited 3 hrs for oil change! I've been coming here since 2012. Loved it. Last 3 visits wait is way too long!! My guess is service manager is dropping the ball or overbooking. 😩 More