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Bob Rohrman Hyundai

Lafayette, IN

4.5
582 Reviews

304 Sagamore Parkway N

Lafayette, IN

47904

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582 Reviews of Bob Rohrman Hyundai

May 26, 2021

Great person to work with kept me informed of everything Great work and everything done as it should have been done and in a timely manner More

by gearjmmer56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Conroy
May 27, 2021 -

Bob Rohrman Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Hyundai.

May 26, 2021

Super easy going, high energy and work motivated young individuals! Everything went smooth and efficient. By the time i was done in finance, my car had been washed and filled up with gas ready to go.! More

by JOHN_RAGLAND19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathin Ragland
May 27, 2021 -

Bob Rohrman Hyundai responded

It's great to hear, John, that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Hyundai!

May 25, 2021

I don't understand why is takes over an hour for a service. Also, I feel like some of the things they suggest need to be done are not necessary. I also did not get my car washed after the service. More

by maburton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Conroy
May 28, 2021 -

Bob Rohrman Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 25, 2021

Excellent scheduling online, and the personalized service from Austin was outstanding. Bob Rohrman has always made sales and service and exceptional experience. Very well done. More

by kirkcerny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Conroy
May 25, 2021 -

Bob Rohrman Hyundai responded

Thank you for your business and this five-star review. We're happy to hear that Austin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 22, 2021

Rich is great so happy to have his at Hyundai from toyota. I knew I would miss his excellent care of me when I changed from a matrix to a Santa Fe and to my pleasant surprise he was the one that sche More

by CORRIVEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon, Austin Conroy
May 24, 2021 -

Bob Rohrman Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Hyundai. Please don't hesitate to reach out if you need anything else.

May 13, 2021

Mike in service was very helpful and thorough. Set us up to receive mailings from Rohrman for future service. Very pleasant. Thank you for your service More

by DOESLUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in Service.
May 13, 2021 -

Bob Rohrman Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Hyundai.

May 11, 2021

Went for an oil change and tire rotation. Wait time was shorter than I expected, but much appreciated! Great staff and follow-up on my questions. More

by nancy.sanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Marinko, Kenneth Cox
May 11, 2021 -

Bob Rohrman Hyundai responded

Thank you, Nancy! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Hyundai. We look forward to having you as one of our valued customers for many more years to come!

May 10, 2021

Very friendly, informative and responsive. Expected a wait of an hour, but the service was completed in 35 minutes with a review of potential areas to due future preventive maintenance. More

by retired2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Chapman
May 11, 2021 -

Bob Rohrman Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 03, 2021

Good service Explains what needs to be done., Have oil changed on our cars. Had oil changed this last time. Always washed car after the service. Really appreciated having this done. Over the years it h More

by fitzgerald87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Ferdinand Servise Advisor
May 03, 2021 -

Bob Rohrman Hyundai responded

Thank you for taking the time to share your thoughts on working with Mason and our team. We're glad to hear we delivered such a great experience!

May 03, 2021

It was easy to make an appointment. The staff was courteous and the service was quick. Love, love, love, love, love, love, love the car. More

by DEB.WRIGHT0426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Have forgotten their name
May 04, 2021 -

Bob Rohrman Hyundai responded

Thank you so much, Deb, for your kind words, and for taking the time to leave us this wonderful feedback! We are glad we could help!

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