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Bob Rohrman Hyundai

Lafayette, IN

4.5
582 Reviews

304 Sagamore Parkway N

Lafayette, IN

47904

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582 Reviews of Bob Rohrman Hyundai

September 30, 2021

Service was great & my car was returned to me in a timely manner. I was very pleased with the service department!! More

by sagranny412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Rohrman, Loretta Schwarz, Rich Gagnon, Trey Rohrman
Sep 30, 2021 -

Bob Rohrman Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Hyundai, we look forward to having you as one of our valued customers for many more years to come!

September 30, 2021

We have been coming to this dealership for 12 years or more. We drive the distance because of the service. More

by SUSANCRANE76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corbin
Oct 01, 2021 -

Bob Rohrman Hyundai responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future!

September 28, 2021

Rich provided very good communication and was very professional. I was pleased with the service. More

by rlane13
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Sep 28, 2021 -

Bob Rohrman Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 28, 2021

The service center at the dealership was very clean and all the staff were very professional in all their interactions with me. More

by bbettag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Sep 29, 2021 -

Bob Rohrman Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 23, 2021

Very clean and bright very nice lounge to wait while our Santa Fe was being serviced More

by FOULKS2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Campbell, Rich Gagnon
Sep 23, 2021 -

Bob Rohrman Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Hyundai.

September 20, 2021

The staff are all helpful, friendly and professional. I would recommend the service department .I appreciate Michael Byse's help and explanations. More

by BADYDANIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Byse
Sep 20, 2021 -

Bob Rohrman Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 15, 2021

I was completely shocked at my bill. Besides not being told of the cost to me beforehand I would have appreciated the details explained before the work was done. I feel I was definitely taken advantage of More

by LAURALEE0304
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Gagnon
Oct 02, 2021 -

Bob Rohrman Hyundai responded

Laura, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 11, 2021

Mike was awesome! Very helpful and knowledgeable! Nicest one you’ve had in a long time! Got my car back fairly quick this time too! More

by TAVI.PFOUTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 12, 2021 -

Bob Rohrman Hyundai responded

It's great to hear that Mike was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Hyundai!

September 10, 2021

Did not check the air in the tires when in for a oil change. The complementary car wash is missing when service is complete. The More

by LENFIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Rohrman, DJ Campbell, Jeremy Nowling, Rich Gagnon, Trey Rohrman
Sep 10, 2021 -

Bob Rohrman Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 03, 2021

Connor was a great salesman. Was very knowledgeable about the vehicles. We did have an issue when returning to get my license plate back. We had left it there due to anti theft screws on the car we were tra More

by JESSANN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor E
Sep 06, 2021 -

Bob Rohrman Hyundai responded

Thank you so much, Jessann, for taking the time to share your feedback with us. We apologize that your license plate went missing but are happy to hear that Connor was able to locate it. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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