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Bob Rohrman Honda

Lafayette, IN

4.5
853 Reviews
Call Dealership (765) 588-9950

821 Sagamore Parkway South

Lafayette, IN

47905

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853 Reviews of Bob Rohrman Honda

November 21, 2022

Jenny was very professional and courteous. She helped with everything the car needed clearly communicated the shape the car was in and the work done on it, as well as what was needed to fix ot More

by abou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
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Nov 22, 2022 -

Bob Rohrman Honda responded

Thank you so much for your kind words for Jenny, and for taking the time to leave us this wonderful feedback!

November 19, 2022

Absolutely scammed on a used car from them. Clearly a cover up. Won't buy here or recommend anyone to here again More

by SAMBELIVEAU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not sure but salesman was phenomenal and not the problem. He didn't know
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Nov 23, 2022 -

Bob Rohrman Honda responded

Thank you for bringing this to our attention, Sam, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 19, 2022

Not that expressed with the sales staff, and all the extra fees, but over all not to bad More

by DAVIDCALDWELL47933
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Denny, MIKE TILLETT
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Nov 20, 2022 -

Bob Rohrman Honda responded

We're sorry to hear that you didn't have a fully satisfying experience, David, and we'd love to get to the bottom of it with you and see if there is something we can come up with to turn it around as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 18, 2022

I received prompt and professional service during my experience buying a car from this dealership. More

by ASHLEYSHIDE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Keener
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Nov 18, 2022 -

Bob Rohrman Honda responded

Thanks, Ashely, for your feedback on your recent visit to Bob Rohrman Honda. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

November 11, 2022

Finished in a timely manner & no pressure not taking extra offers. Jennifer even helped with little side issues. She was very much appreciated! Will definitely be back. More

by bphasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Nov 11, 2022 -

Bob Rohrman Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Honda!

November 10, 2022

We were bought out of our lease early and put in a new 22 car! Kyle went above and beyond, he’s very knowledgeable as well as professional! The young finance gentleman made signing a breeze! Also thanks Grah More

by YWIEJAK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Denny
Report | Print
Nov 11, 2022 -

Bob Rohrman Honda responded

Thank you for your business and this review. We're happy to hear Kyle and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 09, 2022

Worked through a difficult parts deal on a not house brand vehicle. Stayed with it and got vehicle repaired More

by BCDEMUMBRUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Adrian
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Nov 10, 2022 -

Bob Rohrman Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 08, 2022

Jenny was my service rep, and she was great at advising me and keeping me posted. More

by ROGERJ.KELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny in service.
Report | Print
Nov 08, 2022 -

Bob Rohrman Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Roger, and we are thrilled that you found your experience with Jenny here at Bob Rohrman Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

November 04, 2022

Great to work with! I drove almost 2 hours because of Kyle's video preview he sent me before my test drive and I'd say it was worth it. More

by ISABELLATUIMUK
Recommend Dealer
Yes
Employees Worked With
Kyle Denny
Report | Print
Nov 06, 2022 -

Bob Rohrman Honda responded

Quality customer service is always our number one priority, and we're happy to hear that Kyle met your expectations. Thank you again for choosing Bob Rohrman Honda. We look forward to having you as one of our valued customers for many more years to come!

November 01, 2022

Great service. They were very flexible and understanding with getting us a new vehicle after our accident. More

by JELAYTON20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Potts and Justin Rogers
Report | Print
Nov 01, 2022 -

Bob Rohrman Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Honda!

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