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Bob Rohrman Honda

Lafayette, IN

4.5
853 Reviews

821 Sagamore Parkway South

Lafayette, IN

47905

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853 Reviews of Bob Rohrman Honda

December 05, 2022

overall, it was a great experience. Adam was super helpful and great at explaining what he planned on doing to my vehicle before and after he did it. More

by vdbaker07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Adrian
Dec 06, 2022 -

Bob Rohrman Honda responded

It's great to hear that Adam was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Honda!

December 05, 2022

Salesperson was very easy to deal with, answered our questions and found a car that we wanted and matched our wants. More

by RJMOORECYCLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Sark, Kyle Denny, MIKE TILLETT
Dec 06, 2022 -

Bob Rohrman Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bob Rohrman Honda!

December 01, 2022

They sold me a vehicle that the car fax indicated was fixed. I wasn’t and when I took it back they told me off. I went and had it assessed by a independent mechanic and it was far more of a problem than More

by JONATHANSANDY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler , MIKE TILLETT, Rob Freeman, Adam Adrian, Todd Dunwoody
Dec 07, 2022 -

Bob Rohrman Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

November 30, 2022

They had what I wanted and helped me understand my options. I Love my hybrid. More

by SUSANJOHNSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Denny
Nov 30, 2022 -

Bob Rohrman Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Susan, and it's great to hear about your excellent experience here at Bob Rohrman Honda.

November 29, 2022

Efficient friendly service. Special order part corrected light issue. Service department seems to want to please customers. More

by BCDEMUMBRUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Adrian
Nov 30, 2022 -

Bob Rohrman Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bob Rohrman Honda, we look forward to having you as a valued customer for many years to come!

November 28, 2022

Chuck, our salesperson, and Graham, service mgr. , both took the time to make sure we were satisfied with everything. We had to return with a couple of issues, which were taken care of right away, an More

by SCHULTZ1877
Recommend Dealer
Yes
Employees Worked With
Chuck Myers /Excellent and exceeds top ratings! Also Graham, service mgr.
Nov 28, 2022 -

Bob Rohrman Honda responded

It's great to hear that Chuck and Graham were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Honda!

Dec 06, 2022 -

SCHULTZ1877 responded

We have a serious issue with Bob Rohrman Honda concerning the title for our Honda Fit that we bought on October 18, 2022. Our paper plate that we got at Bob Rohrman Honda expired on 12/02/2022. We kept checking at the post office and no title yet. My husband called Bob Rohrman Honda title department on 12/02/22 and talked to someone who was going to look into the matter. She called back and said that our paperwork and title was still sitting on the financial manager's desk (12/02/22). On Monday my husband called Bob Rohrman Honda again (12/05/22) to check in with the title issue. It seemed like no one wanted to talk to him. Finally he talked with Daniel Aveline on (12/05/22) and he told my husband that the title was not signed by the previous owner. Why were we not contacted earlier about this title issue. We paid cash and did our part completely. We bought a car that should not have been sold because the title was not in proper order. I do believe this is somehow illegal to do. We are not able to drive this car now because we don't have a title and the title is not valid.

November 24, 2022

Chris was a great salesman. He wasn't a vulture. Didn't pressure me into buying something on the lot. Thank you Chris. More

by CALLOWAYCARL27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 25, 2022 -

Bob Rohrman Honda responded

Carl, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bob Rohrman Honda!

November 23, 2022

I would like to thank the service person who help me check in my vehicle. very professional way of explaining the needs my vechicle needed, I felt very satisfied with the job that was perform and the e More

by B.ERIK80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Adrian
Nov 23, 2022 -

Bob Rohrman Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Adam and our team, and we look forward to working with you again.

November 23, 2022

Always the best! Ali and the rest of the staff provides first class service! Great job More

by DANIELKEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali, Adam Adrian
Nov 25, 2022 -

Bob Rohrman Honda responded

Daniel, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Bob Rohrman Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

November 22, 2022

The whole experience was fine except for the delay in picking up the car due to it not being clean yet. It was agreed on Monday when I signed paperwork that the car would be treated for the smoke smell More

by MHATTERY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Riley Potts
Nov 23, 2022 -

Bob Rohrman Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

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