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Bob Rohrman Honda

Lafayette, IN

4.5
853 Reviews

821 Sagamore Parkway South

Lafayette, IN

47905

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853 Reviews of Bob Rohrman Honda

September 14, 2022

Service department was friendly and prompt. Over the years I called in and talked to a service person and it has always been positive. I recently called in to schedule a service appointment and More

by DAVIDARMOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Adrian
Sep 14, 2022 -

Bob Rohrman Honda responded

David, Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 12, 2022

This dealership has always provided us excellent service and customer service with up front estimates, More

by LMVANDENBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn
Sep 13, 2022 -

Bob Rohrman Honda responded

Thanks for sharing about your experience with Bob Rohrman Honda. We appreciate your business and hope to see you again soon!

September 11, 2022

Tyler was wonderful to work with and we really appreciate all of the help that he gave us. We appreciate him a lot. More

by MLANCASTER035
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Sep 12, 2022 -

Bob Rohrman Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tyler and our team, and we look forward to working with you again.

September 09, 2022

The service manager was really nice and helpful. But the price of the battery and installation fee was a little salty. More

by k.irr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 12, 2022 -

Bob Rohrman Honda responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

September 08, 2022

First time doing business with this dealership and the sales person seemed truly genuine and understanding,actually listend to what we were looking for. More

by LANCEWININGS904
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Sep 09, 2022 -

Bob Rohrman Honda responded

Lance, thank you for your feedback on your recent visit to Bob Rohrman Honda. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

September 08, 2022

I don't feel that the B1 service was done. Low tire pressure cane on next day. Tire rotation did not get done. Fluids under hood only done with another service? They tried to sell me. Made ap More

by 1965jamesnl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Adrian
Sep 12, 2022 -

Bob Rohrman Honda responded

Thank you for bringing this to our attention, James, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 04, 2022

The dealership was good and the salesman was also good. I am sorry they felt that I deceived them on my trade but things were discovered that I was unaware of but I also have found items on my purchase tha More

by SKYPILOT7777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Frances
Sep 05, 2022 -

Bob Rohrman Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Honda.

September 03, 2022

These guys are great and easy to work with. Very helpful and understanding. My new favorite place to buy a car. More

by MOCIINURBO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and Justin...
Sep 05, 2022 -

Bob Rohrman Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

September 02, 2022

The Rohrman service department has not been very customer service oriented in the past, but it is good to see they have made some changes and turn things around. I had a very good experience for my last visi More

by TCLAYTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Adrian
Sep 02, 2022 -

Bob Rohrman Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Honda. Please don't hesitate to reach out if you need anything else.

September 01, 2022

The salesman was very helpful and spent a lot of time with me on going over the car and financing. Very detailed information. More

by d_littleton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sarkkinen
Sep 02, 2022 -

Bob Rohrman Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bob Rohrman Honda!

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