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Bob Rohrman Honda

Lafayette, IN

4.5
853 Reviews

821 Sagamore Parkway South

Lafayette, IN

47905

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853 Reviews of Bob Rohrman Honda

September 30, 2022

Great job on my service, Good customer service from Jennifer. Great Communication. This is the second car I have bought form you guys. Glad I did. More

by MARTIN.MERRY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer, Kyle Denny, MIKE TILLETT
Oct 02, 2022 -

Bob Rohrman Honda responded

Congratulations on your new vehicle! We are so glad that Jennifer had the opportunity to work with you, and that she and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

September 29, 2022

What a difference a great dealership and the team makes in the purchase of a vehicle! We visited another dealership before finding a car at Rohrman Honda and from the minute we walked in to the day we too More

by ALISAK22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Potts, Chris Minks
Oct 02, 2022 -

Bob Rohrman Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bob Rohrman Honda are glad to have you as a customer.

September 27, 2022

Everyone was great quick and good service. Factory parts and same price As aftermarket repair shops More

by bobma120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIKE TILLETT, Rob Freeman, Adam Adrian
Sep 28, 2022 -

Bob Rohrman Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 27, 2022

Lack of training for employees to poor management of the service department- I have to assume all of BR must be run the same and will go elsewhere for future purchases and sevice More

by eroomek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Adrian
Oct 01, 2022 -

Bob Rohrman Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns.

September 26, 2022

I came to get my tires changed and Ali was so helpful and friendly. The service was exceptional and very fast! More

by munsunjuliachoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali
Sep 26, 2022 -

Bob Rohrman Honda responded

Thank you for choosing Bob Rohrman Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 21, 2022

Tyler was very helpful and was always ready and willing to take care of questions and provide the answers as quickly as possible. More

by DNEILFARM
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kyle Denny
Sep 22, 2022 -

Bob Rohrman Honda responded

Thank you for your kind review of Tyler! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Honda.

September 21, 2022

I just went for wiper blade replacement and get screw on license plate and remove the plate. The representative did not tell me there was going to be labor charges to replace a wiper blade… really!!! And la More

by drsuketu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Adrian
Sep 22, 2022 -

Bob Rohrman Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen.

September 20, 2022

Service is quick and reliable. Staff is friendly. Overall would recommend! Also the free WiFi to do stuff while I waited was helpful More

by phule1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Adrian
Sep 21, 2022 -

Bob Rohrman Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Honda, we look forward to having you as a valued customer for many years to come!

September 19, 2022

I needed an oil change for my Honda Pilot. They got me scheduled right away. The service was exceptional! More

by CP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Riley Potts, Adam Adrian
Sep 20, 2022 -

Bob Rohrman Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 14, 2022

I was in and out without a booked appointment within an hour. I was quoted up to 2 hours wait so I was pleased. More

by cstwalley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Adrian
Sep 14, 2022 -

Bob Rohrman Honda responded

Thank you for the kind words for our service department! Adam and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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