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Bob Penkhus Mazda at Powers

Colorado Springs, CO

4.6
1,198 Reviews

7455 Test Drive

Colorado Springs, CO

80923

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1,198 Reviews of Bob Penkhus Mazda at Powers

July 21, 2020

Jerry is always really great, I always enjoy working with him! Great service! He is knowledgeable and answers all of my annoying questions! Thank you More

by KDON11140
Recommend Dealer
Yes
Employees Worked With
Jerry Lane
Jul 23, 2020 -

Bob Penkhus Mazda at Powers responded

Thank you so much! We're so thrilled to hear you always have such great experiences working with Jerry. We'll make sure to give him a pat on the back for all his hard work!

July 20, 2020

Easy and Reliable I know nothing about cars but I felt so comfortable taking mine in for an oil change and a few other issues going on. Unfortunately, I don't remember More

by BELLA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crawford, Jerry Lane, Robert Kania
Jul 21, 2020 -

Bob Penkhus Mazda at Powers responded

Bella, we are happy to hear about your experience! We are glad to hear you felt comfortable with our service professionals. We look forward to taking care of you and your car in the future.

July 16, 2020

The car runs great after the work done. It was a little frustrating that the part needed took weeks to get but I understand that is not your fault. More

by MCCUTCHENSTEPHANIE
Recommend Dealer
Yes
Employees Worked With
Jerry Lane
Jul 20, 2020 -

Bob Penkhus Mazda at Powers responded

Thank you so much! We greatly appreciate your understanding and look forward to working with you again!

July 16, 2020

good service really appreiate the pick up and delivery service since we are hunkered down. the Customer service person was great and very pleasant and kept me post More

by HOUSEJBH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crawford, Jerry Lane
Aug 25, 2020 -

Bob Penkhus Mazda at Powers responded

Thank you so much for sharing! We're happy to be able to provide our customers with pick-up/delivery and sanitizing services while maintaining top-notch customer service to help keep everyone as safe as possible at this time.

July 09, 2020

Great experience, very trustworthy and helped me with exactly what I needed. Super fast and helpful. Could not ask for any better! I plan on coming back in the future. More

by BROOKMILLER_98
Recommend Dealer
Yes
Employees Worked With
Jessica Tovar
Jul 10, 2020 -

Bob Penkhus Mazda at Powers responded

Thank you Brook! We're so glad we were able to help you efficiently and provide a great experience! We look forward to your next visit.

July 07, 2020

Thanks for the prompt, detailed, personal assistance with the purchase of our new vehicle. It was exactly what we were hoping for ! We appreciate all you helped us with. More

by PEG_LEG
Recommend Dealer
Yes
Employees Worked With
Jerry Ohu, John Day, Dustin Boothe
Jul 10, 2020 -

Bob Penkhus Mazda at Powers responded

Thank you for the review! We're so pleased that your experience was positive and that we were able to provide the personal attention that you deserve when making such an important purchase. Very happy that we were able to help you find exactly what you were looking for. We'll see you next time!

July 06, 2020

Scheduling was very convenient. Service was thorough and relatively quick. Jerry was a pleasure. I did not purchase my car from Penkhus, but I will definitely be back for the service.. More

by darwyn
Recommend Dealer
Yes
Employees Worked With
Jerry Lane
Jul 08, 2020 -

Bob Penkhus Mazda at Powers responded

Darwyn, thank you for writing about your visit with us. We are happy to hear that you had a pleasant experience and we're so thrilled to have earned your trust. We look forward to your next appointment.

July 02, 2020

Awesome service treated good by all the reps in particular the black gentlemen that I didn’t even get his name yet, he went above and beyond for me by getting me another permit when the one on my s More

by OSCAR.F.ALVARADO
Recommend Dealer
Yes
Employees Worked With
Brian Garside
Jul 08, 2020 -

Bob Penkhus Mazda at Powers responded

Oscar reviews like this make our day! Thank you for writing about your experience with us. We are so happy to have earned your business and mostly important, your trust. See you next time.

July 02, 2020

Last time I had my oil changed they said I needed new brakes so I changed them. This time they said I need brakes and I don't. RIP off More

by GRUETZPA
Recommend Dealer
No
Employees Worked With
Jeff Crawford, Jerry Lane, Robert Kania
Jul 10, 2020 -

Bob Penkhus Mazda at Powers responded

Thank you for choosing Bob Penkhus Parts & Service and for taking the time to provide us with your valued review. We regard our customers like family and truly appreciate your feedback. On behalf of our team, I sincerely apologize that you had a less-than-excellent experience with us. We are very concerned with your feedback and have attempted several times to contact you via phone to give our personal apology and to make things right. We wish for this to not go unresolved, so at your earliest convenience, please reach us directly at social@bobpenkhus360.com or (719) 473-4100. Again, we are very sorry that we missed the mark here. We hope you will give us the opportunity to make things better and earn your trust back.

July 01, 2020

The entire staff were very helpful and Jeff went out of his way to make sure I went home with the vehicle I wanted at the price I was comfortable with. More

by DAVIDSHERROW
Recommend Dealer
Yes
Employees Worked With
Matt Canales, John Day, Jeff Huston
Jul 02, 2020 -

Bob Penkhus Mazda at Powers responded

Thank you David! We're so glad Jeff was able to find just the right car for you. We look forward to the opportunity to work with you again!

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