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Bob Penkhus Mazda at Powers

Colorado Springs, CO

4.6
1,198 Reviews

7455 Test Drive

Colorado Springs, CO

80923

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1,198 Reviews of Bob Penkhus Mazda at Powers

August 06, 2020

Jessica at woodmen colorado springs is awesome and has always given me fantastic service! She goes way beyond and makes sure my vehicle is always up to date with maintenance. More

by RODOLOSI33
Recommend Dealer
Yes
Employees Worked With
jessica
Aug 12, 2020 -

Bob Penkhus Mazda at Powers responded

Thank you so much for the 5-star review! We will make sure Jessica knows that her hard work is appreciated. Come see us again soon!

August 05, 2020

From start to finish, the team took great care of me! I couldn’t ask for a better experience and will certainly be back for any additional needs. More

by RACHELAMEYERS
Recommend Dealer
Yes
Employees Worked With
Matt Canales , Brian Garside
Aug 12, 2020 -

Bob Penkhus Mazda at Powers responded

Thank you so much Rachel! We're so thrilled to hear our team took such good care of you. We look forward to working with you again next time!

August 04, 2020

Just started with them but so far they seem to be on top of their game. Jessica in the service department is excellent. Very thorough. More

by JKTJLT
Recommend Dealer
Yes
Employees Worked With
Jessica
Aug 07, 2020 -

Bob Penkhus Mazda at Powers responded

Thank you so much! We're grateful for the opportunity to work with you and will do our very best to maintain the high service standards we set for ourselves. We'll make sure Jessica gets a pat on the back for a job well done!

August 02, 2020

The service was first class, second to none! The attention to detail and the fact that we bought the car sight unseen made it even more amazing. Thank you, we will buy from you afain More

by CPSQUIBB
Recommend Dealer
Yes
Employees Worked With
Jerry Ohu, Dustin Boothe
Aug 04, 2020 -

Bob Penkhus Mazda at Powers responded

Thank you so much for sharing about your experience! We are very happy to know that we have been able to provide you with excellent customer service and we'll be here to help with your next purchase! 


July 28, 2020

Brian Garside is Exceptional! A truly caring and knowledge sales person with an Outstanding personality. We are very pleased with our CX-5 thanks to Brian! More

by markcanfield7
Recommend Dealer
Yes
Employees Worked With
Brian Garside
Jul 29, 2020 -

Bob Penkhus Mazda at Powers responded

Mark thank you for writing about your shopping experience with us. We are pleased to hear that Brian was able to help you get into that new CX-5. It's our goal to help people find exactly the car they want with no pressure. Enjoy the new ride and come see for any other car needs you might have!

July 26, 2020

I had an appointment for an oil change they ended up taking about two and a half hours. Way too long! Especially if waiting in their very small, nowhere to socially distance, waiting room. I don’t plan More

by JENNILEEREEVES
Recommend Dealer
No
Employees Worked With
Corinna Couchman Couchman, Brandi Collins, Sarah Diaz, Jacob Conner
Jul 28, 2020 -

Bob Penkhus Mazda at Powers responded

We truly apologize that you were disappointed in your service visit with us. It is very important to us that our customers feel safe while waiting for their service so we do have limited seating in the service waiting room in order to allow for 6 feet of separation between seats. As such, we welcome our service customers to sit at any available showroom tables if waiting room space is limited. We also do apologize for the wait time for your oil change. We will be more than happy to provide you with ride share service to any destination or look into providing a loaner car if applicable on your next visit! We would greatly appreciate the opportunity to improve upon your experience in the future. Please contact us at social@bobpenkhus360.com or (719) 473-4100 and we will be happy to discuss further. Again, we apologize that we did not meet your expectations. We sincerely hope that we can earn your trust back.

July 25, 2020

We weren’t overly pressured. We knew what we wanted. Easy fast process. Would recommend them to anyone looking into purchasing a vehicle! They even call to checkup on you to make sure you’re satisfied with y More

by RACHELBONDI
Recommend Dealer
Yes
Employees Worked With
Jerry Ohu, John Day, Dustin Boothe
Jul 27, 2020 -

Bob Penkhus Mazda at Powers responded

Rachel thank you for your 5 star review. We are happy to hear that your buying experience was a pleasant one. We hope to help you with any other car or service needs you have in the future. Enjoy the new car!

July 24, 2020

Very Good! Air bag sensor light flashed and took it in for S-sensor replacement. It didn't fix the problem and was told the whole module would need replacement. More

by KING2820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric (no last name) and Jessica Tovar
Jul 27, 2020 -

Bob Penkhus Mazda at Powers responded

Thank you so much for writing a review about your experience. We also want to thank you for your many years of business! We will make sure to let Jessica and Eric know their hard work is appreciated. See you at your next appointment.

July 21, 2020

I really appreciated the option to have my car picked up from my house & returned following the service, I hope you continue to offer that going forward. I also appreciate the video from the technician outl More

by TGUTHRIE2006
Recommend Dealer
Yes
Employees Worked With
Jessica Tovar
Jul 23, 2020 -

Bob Penkhus Mazda at Powers responded

Thank you so much for sharing! We're very happy to be able to provide our customers with complimentary pick up and drop off services. We do intend to continue to offer that as well as the video walkthroughs! It makes our day to hear that you had a great service experience with us. We look forward to working with you next time!

July 21, 2020

Great service, pointed out what I didn't need to get done, saved me several hundred dollars. Will keep them in mind for all my maintenance issues More

by JEFFREY.NESTER
Recommend Dealer
Yes
Employees Worked With
Jerry Lane
Jul 23, 2020 -

Bob Penkhus Mazda at Powers responded

Thank you Jeffrey! It's so important to us to provide the best service possible while doing what we can to save our customers money. We look forward to helping you with your future maintenance needs!

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