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Bob Penkhus Mazda at Powers

Colorado Springs, CO

4.6
1,198 Reviews

7455 Test Drive

Colorado Springs, CO

80923

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1,198 Reviews of Bob Penkhus Mazda at Powers

October 19, 2023

Great experience, will be back in the future for any future cars. Thanks again B.P.!!! More

by ANGELABARCA12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew in the sales department. 5 stars!!! ??????????
Oct 20, 2023 -

Bob Penkhus Mazda at Powers responded

Angela, we are elated to hear you had such a positive car buying experience! Thank you for trusting us with your purchase, and we look forward to serving you again in the future! Enjoy!

October 13, 2023

Originally we were to go to Motor City downtown but the tire was delivered to Powers. Mark arrived downtown to find it would take someone to drive it up Mark deciided to drive back to Powers so it took muc More

by AM0RGAN4491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Oct 13, 2023 -

Bob Penkhus Mazda at Powers responded

We sincerely apologize for the hassle. Thank you for trusting us with your new tires!

October 13, 2023

Friendly and intelligent staff who look out for their customers while providing excellent service. Never feel upsold or taken advantage of as a young female, which is why I continue to return time and ti More

by EMILY_MARKWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Keller
Oct 13, 2023 -

Bob Penkhus Mazda at Powers responded

Emily, we truly appreciate your business, and it's our honor to get to serve you! Thank you for the five stars!

October 12, 2023

Thanks to Franco I remain a satisfied and grateful Bob Penkhus Customer. Thank You B/P More

by BOB A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Oct 13, 2023 -

Bob Penkhus Mazda at Powers responded

Bob, thank you so much for the five-star review! We appreciate your support, and we look forward to seeing you again!

October 12, 2023

He’s the one to go to. If your in the market for a new car go see Alejandro! More

by normachico3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alejandro Montoya
Oct 13, 2023 -

Bob Penkhus Mazda at Powers responded

We're so glad to hear you enjoyed your experience with Alejandro. Thank you for shopping with us, and enjoy the new Mazda!

October 11, 2023

Clean friendly Very accommodating In quickest in n out buying a car. Excellent service and salesman More

by PLETELLIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, AJ Ager, Seth Confer, Darren Keller
Oct 13, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for trusting us with your car purchase! Enjoy!

October 10, 2023

Easy to schedule service, prompt and kind greeting from service advisor who answered my questions; Dealership waiting area clean and comfortable. Car finished promptly and was given a great video/audio wit More

by KMCCOY101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Confer
Oct 11, 2023 -

Bob Penkhus Mazda at Powers responded

We are so happy to hear that you had a great service visit with us. Thank you for trusting us with your Mazda, and we hope to have your business in the future!

October 10, 2023

Franco is a great service advisor. He advised us well and answered all of our questions. More

by THEBEFF0RTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Oct 11, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for trusting us with your Mazda! We appreciate you!

October 10, 2023

Everything is great other than detailing was not spot on no satisfied with the work they did. More

by TAYLORFAMILYCOLORADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Mike Wahl, AJ Ager, Seth Confer
Oct 11, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Powers we are very sorry to learn that you were not satisfied with the work performed. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Keith Youngers Service Manager 719-785-9615

October 10, 2023

I enjoyed the video of the five point inspection. It was very informative and useful. More

by TIM.BULGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Seth Confer, Darren Keller
Oct 11, 2023 -

Bob Penkhus Mazda at Powers responded

Tim, we're so glad to hear you enjoyed the inspection video. Thank you for trusting us with your Mazda! We hope to see you again in the future.

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