Bob Penkhus Mazda at Powers
Colorado Springs, CO
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1,198 Reviews of Bob Penkhus Mazda at Powers
The recent “3% service charge” is outrageous. Raise your rates instead of surprising your clients when they go to pay the bill. Allow them to weigh their options. I will be browsing my options go Raise your rates instead of surprising your clients when they go to pay the bill. Allow them to weigh their options. I will be browsing my options going forward, whereas getting service through Bob Penkhus used to be the default. Not happy with the xx service charge. Y’all were doing just fine before instituting it. Greedy greedy greedy. More
I worked directly with LeRoy from start to finish . He did a great job with making me feel comfortable as a first time buyer . I appreciate his attention a lot . He did a great job with making me feel comfortable as a first time buyer . I appreciate his attention a lot . More
Overall happy with dealership. Lately seeing a change in service paperwork and explanations provided to customer that is not the best. Not enough explanation provide by service rep Lately seeing a change in service paperwork and explanations provided to customer that is not the best. Not enough explanation provide by service rep to customer after technician performs inspection. My last visit they didn't replace cabin air filter as requested. Filter was 1 year old; I replaced myself. Service rep didn't explain to me the technicians recommendation for transmission flush or future spark plug replacement. I had to ask for $ estimates to plan budget. More
Solid service, communication, and customer service. Darren helped me with options as well as arranging for a ride home when repairs were more extensive than I had first thought. Darren helped me with options as well as arranging for a ride home when repairs were more extensive than I had first thought. More
Bob Penkhaus helped me get the car I needed after I had been through a lot of struggles with a different dealership. They made the process easy. been through a lot of struggles with a different dealership. They made the process easy. More