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Bob Penkhus Mazda at Powers

Colorado Springs, CO

4.6
1,198 Reviews

7455 Test Drive

Colorado Springs, CO

80923

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1,198 Reviews of Bob Penkhus Mazda at Powers

December 03, 2020

Dealer up in Denver always provided a complementary car wash which this location did not do. Also was not given a loaner because the representative did not want to fill out the paperwork. More

by NICHOLASLB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lane
Dec 10, 2020 -

Bob Penkhus Mazda at Powers responded

Dear Nicholas, Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Powers we are very sorry to learn that you had a poor experience. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at social@bobpenkhus360.com or 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Jeff Crawford Service Manager 719-785-9615

November 30, 2020

Always treated well by everyone regardless of the department. Sales staff very knowledgeable of their product and questions are always answered. Service appointments are easy to schedule and the wo More

by EDWARDPRICE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Sappenfield, Linda Fowler, Dustin Boothe, Jerry Lane
Dec 09, 2020 -

Bob Penkhus Mazda at Powers responded

Edward thank you for the review. We very pleased to know that your interactions with all our departments have been great. Our goal is to always give our customers the best service in town. Come see us again soon!

November 28, 2020

The service department always provide professional and quality service. They are prompt and keep me well informed as to what services are being done and the cost. More

by ASUMATI7789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crawford, Jerry Lane, Robert Kania
Dec 09, 2020 -

Bob Penkhus Mazda at Powers responded

Thank you for the 5 star review. We happy we could help you get your car serviced.

November 27, 2020

From the moment you pull in and Jerry greets you, the key fob handed over and service begins, one is treated exceptionally well! Bob Penkhus and his team run an efficient and service-oriented shop and we are More

by PAPES5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lane
Dec 09, 2020 -

Bob Penkhus Mazda at Powers responded

Thank you for this rave review. We will make sure to share it with Jerry and the whole team!

November 26, 2020

Excellent service and sales experience all around! This is our 4th vehicle purchase through Bob Penkhus and it won’t be the last. Zoom - zoom! More

by TFS12968
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Day
Dec 09, 2020 -

Bob Penkhus Mazda at Powers responded

We are honored that you have trusted us to take care of all your auto needs throughout the years. Our goal is to provide the best service and make life long relationships. Here is to many more years of doing business together. Enjoy your new vehicle!

November 25, 2020

Good experience with the dealership. They were very helpful with finding me a vehicle that fit my needs, and within my budget. Bought the car at a great price. Would recommend. More

by K.MION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Canales, Keith Vanhurk
Dec 09, 2020 -

Bob Penkhus Mazda at Powers responded

Thank you for trusting us to help you find the right car for you. We know buying a car is a big decision so enjoy your new ride!

November 24, 2020

Excellent service as usual. Work performed as requested and vehicle returned in a timely manner. Would reccomend this dealership and location to friends without question. More

by hisimon18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lane
Dec 01, 2020 -

Bob Penkhus Mazda at Powers responded

Thank you for your feedback. We are honored by your vote of confidence. We work hard to ensure our customer are always well taken care of. We look forward to working with you next time!

November 23, 2020

I identified a couple vehicles I was interested in and made an appointment to test drive them. Made an offer and negotiated a reasonable agreement in less than an hour. I asked if we could completed the More

by CARACENA1
Recommend Dealer
Yes
Employees Worked With
Julio Jaramillo
Dec 01, 2020 -

Bob Penkhus Mazda at Powers responded

Thank you for the 5 star review. We are thrilled to hear that your shopping experience with our team was nothing but positive. Our goal is to help customers find just the right vehicle for them and provide the best customer service in town. We look forward to working with you again!

November 20, 2020

Very professional very nice took care of me very well it was quick and efficient I would recommend the dealership to anybody very nice dealership More

by Williamcannon1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crawford, Jerry Lane, Robert Kania
Dec 01, 2020 -

Bob Penkhus Mazda at Powers responded

William thank you for giving us your feedback on your visit. We are so thrilled to know that your experience was a pleasant one! Come see us again.

November 19, 2020

This dealership treated us well and fair when purchasing our new CX-5. We got the car we were looking for and at a good price. Keith was very friendly and helpful. More

by logan_schilling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Day, Keith Vanhurk
Dec 01, 2020 -

Bob Penkhus Mazda at Powers responded

Logan thank you for sharing about your shopping experience. We are pleased to hear that Keith could help you get into that new CX-5. Enjoy the new car and come see us again!

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