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Bob Penkhus Mazda at Powers

Colorado Springs, CO

4.6
1,198 Reviews

7455 Test Drive

Colorado Springs, CO

80923

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1,198 Reviews of Bob Penkhus Mazda at Powers

July 07, 2021

Layne T was extremely attentive, patient and had such strong communication skills. He made the service fast, easy and made the process very easy to understand! The Service Manager, Tom Rogers greeted me More

by SmokedSnozberries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rogers, Layne T
Jul 13, 2021 -

Bob Penkhus Mazda at Powers responded

Thank you for coming to see us for your car service needs. We are happy we could assist you with getting you car back to peak performance. Come see us again.

July 04, 2021

I always take my CX-5 to Bob Penkhus Mazda and receive quality service More

by di.brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Ball
Jul 07, 2021 -

Bob Penkhus Mazda at Powers responded

Di thank you for trusting us with the service needs of your CX-5. We are pleased we could help keep it in tip top shape. See you at the next visit.

July 03, 2021

As always quit and efficient. Everything that was being Done was explained in detail. More

by AFPHOTORET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rogers
Jul 07, 2021 -

Bob Penkhus Mazda at Powers responded

Thank you for coming to see us for your car needs. Come see us again soon.

Jul 07, 2021 -

AFPHOTORET responded

This is my 4th Mazda and have loved them, however I will probably NOT be buying another at least until they sort the issue of their Mazda Infotainment System rebooting in high or low temperatures. This was an issue with my 2010 Mazda 3 and my 2016 Mazda 3…response from dealer is a firmware update…for a fee…hey Mazda…FIX IT

June 30, 2021

Service was better this time, but even after setting up an appointment online I was still questioned about it. They seemed surprised I was able to get an appointment so quickly. But I didn't want to be giv More

by NJCARAVEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Ball
Jul 06, 2021 -

Bob Penkhus Mazda at Powers responded

Thank you for the review. We are happy your visit to our service department was a good one. We look forward to your next visit.

June 24, 2021

If it had a courtesy shuttle I would have given 5 stars. All staff friendly and courteous. More

by DENTRU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Valle-Terstege, Jerry Lane, Robert Kania, Tom Rogers, Liz Ball, Cory Kidwell, Layne T
Jun 29, 2021 -

Bob Penkhus Mazda at Powers responded

Thank you for your honest feedback. We are happy you enjoyed your interactions with our staff. Come see us again.

June 24, 2021

I appreciated the kindness and speed of the service. I called letting them know I would be late, and they were incredibly accommodating nonetheless! Great location, greater service. More

by LOKALIA.HAWKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lane, Robert Kania, Tom Rogers, Liz Ball, Cory Kidwell, Layne T
Jun 29, 2021 -

Bob Penkhus Mazda at Powers responded

We appreciate you taking the time to write a review about your visit to our store. Thank you for coming to see us for your car needs.

June 24, 2021

Your employees were very professional and they handled a issue that came up while they were performing my oil change. More

by bear56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Ball
Jun 29, 2021 -

Bob Penkhus Mazda at Powers responded

Bear thank you for the 5 star. We are happy to hear you got excellent service from our staff. Come see us again.

June 18, 2021

The Service was fine, but no one has called me back to tell me part is in. I have left two messages. I feel frustrated. More

by Eileen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Layne T
Jun 24, 2021 -

Bob Penkhus Mazda at Powers responded

Eileen thank you for taking the time to give us your honest feedback. It seems we were able to get a hold of you and you will be coming in get to the issue resolved. We appreciate the opportunity to make it right.

June 17, 2021

I drove from Des Moines, IA to get exactly what I wanted and Eathen Welch did an amazing job with getting everything ready for me! Thanks again! I’m am very pleased and have shared my experience with so man More

by COLORADOSKEETER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Welch, Hoss Delanghe
Jun 22, 2021 -

Bob Penkhus Mazda at Powers responded

Thank you for very much for giving us the opportunity to help you with your car needs. We are thrilled to hear Ethan was able to make the experience a great one for you.

June 15, 2021

Liz is AMAZING. I live closer to the other dealership but drive 25 minutes to this one because it’s worth it the drive. Thank you. More

by KATIESTAGNARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Ball
Jun 17, 2021 -

Bob Penkhus Mazda at Powers responded

Katie thank you for the review. We are happy to hear that Liz was able to help you. Come see us again.

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