Bob Penkhus Mazda at Powers

Amazing service and customer service. They are always so kind and do a great job listening to my requests and being respectful They are always so kind and do a great job listening to my requests and being respectful More

I have gone here for oil changes for several years. This past experience was my first negative one. I dropped my car off and got an Uber home quickly, so that was great. I got my video through text and This past experience was my first negative one. I dropped my car off and got an Uber home quickly, so that was great. I got my video through text and reviewed it. I texted my service tech and asked them to replace the back windshield wiper. The tech said no problem. When I arrived four hours later to get my car, it was still not ready because they had to (apparently) get the wiper blade from elsewhere (if I’d known this I would have said never mind, but wasn’t told this would add time and be a considerable cost). The tech and mechanic talked about me as “the upsale customer” in front of me and said to “do mine because I’m there.” He then made me stand in line for another 20 minutes (about 30 minutes of waiting at this point) while he went out of his way to help other customers. When he finally checked me out, after waiting at least 40-45 minutes, he charged me $47 for one windshield wiper replacement. He offered no discount or apology. RIDICULOUS More

The deal was ok. Matthew was the salesman. Upon taking the car over I noticed that the window washer fluid was low, he simply said to take it to the service center an Matthew was the salesman. Upon taking the car over I noticed that the window washer fluid was low, he simply said to take it to the service center and have them feel it up. Matthew also failed to put the temporary tags on the car before giving us the keys. We didn’t notice that until we got home. I notified them at once of this it took them four days to email us the tag, they could have done that on Friday. More

Darren Keller was very kind and helpful. I felt like I built a great rapport with him over there telephone and that continued when I met him in person. I'm very happy with my service. Thank I felt like I built a great rapport with him over there telephone and that continued when I met him in person. I'm very happy with my service. Thank you, Darren. More

Always get good service. Hope they can fix the heater this time, before winter sets in. Hope they can fix the heater this time, before winter sets in. More

They were friendly and very informative information they were able to help me make a good decision were able to help me make a good decision More

I have purchased a few vehicles from here and just say I am always pleased. Franco has been amazing with the process of getting my windshield replaced, great communication and very friendly! am always pleased. Franco has been amazing with the process of getting my windshield replaced, great communication and very friendly! More

I went 2 times to get the tires [per the service team ask] and then I was told to get an appointment to get the tires installed. ask] and then I was told to get an appointment to get the tires installed. More

Love Him! He was great to work with! Definitely will use him again! Thank you! He was great to work with! Definitely will use him again! Thank you! More

Very professional and helpful. Much better than the dealership where we purchased our used 2023 CX-30. Much better than the dealership where we purchased our used 2023 CX-30. More