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Bob Penkhus Mazda at Powers

Colorado Springs, CO

4.6
1,198 Reviews
Call Dealership (719) 785-9666
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7455 Test Drive

Colorado Springs, CO

80923

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1,198 Reviews of Bob Penkhus Mazda at Powers

July 19, 2023

Every time I enter the building it is a fun atmosphere to be in. They are very accommodating and Franco is the best at customer service! He is very friendly and goes out of his way to make things happen! We More

by WLM48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Diaz, Franco Leonard
Report | Print
Jul 19, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you so much for your kind words about Franco and our service department! We appreciate you!

July 17, 2023

It’s a great dealership it was easy getting my service done and excellent customer service More

by ZACHMONTOYA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Report | Print
Jul 17, 2023 -

Bob Penkhus Mazda at Powers responded

Zach, we appreciate the 5-star review!

July 17, 2023

Used to be quick and efficient with oil changes, now it takes over an hour. More

by PAMLUCERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Report | Print
Jul 17, 2023 -

Bob Penkhus Mazda at Powers responded

Dear Pam, Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Motor City, we are very sorry to learn that you had a poor experience. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Bud Hall Service Manager 719-785-9615

July 17, 2023

They have a great service and parts department. And the service was fast and efficient with fair pricing too. More

by awal121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren in service
Report | Print
Jul 17, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for the 5-star review! We're so glad you had a great experience with our service department!

July 15, 2023

Seriously, this is the best car dealership in existence. Honest people who care about what YOU want, not what they want to sell you. More

by KEEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Report | Print
Jul 17, 2023 -

Bob Penkhus Mazda at Powers responded

Kevin, we're so happy to hear you had a great car buying experience! Thank you so much for trusting us! Enjoy!

July 14, 2023

Great experience and visit went smoothly Darren was great to work with, got me in and out the same day. More

by MICHAEL_L_ZAMORA
Recommend Dealer
Yes
Employees Worked With
Darren
Report | Print
Jul 17, 2023 -

Bob Penkhus Mazda at Powers responded

Thanks for trusting us with your Mazda, Michael! We appreciate the 5-star review!

July 13, 2023

I appreciated the new service for Uber to/from service appointment. Great so I do not have to wait while my car is serviced. More

by RICHDPETERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Report | Print
Jul 14, 2023 -

Bob Penkhus Mazda at Powers responded

We're so happy to hear you enjoyed the Uber service. Thank you for trusting us with your Mazda!

July 13, 2023

Super Service; courteous, personable, professional. Communication with me about progress and pickup was good. The staff was superior. More

by KATEORR5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Keller, Franco Leonard
Report | Print
Jul 14, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for trusting us with your Mazda, Kate! We appreciate the 5-star review!

July 10, 2023

Excellent customer service 100% recommend so friendly, they help me with my problem the my car More

by lokihorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Report | Print
Jul 12, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you so much for the five star review! We appreciate you!

July 08, 2023

Great service! And they informed me with good information on my car. Thank you for the service More

by SYDGRACE2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Report | Print
Jul 10, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for trusting us with your Mazda! We appreciate you!

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