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Bob Penkhus Mazda at Powers

Colorado Springs, CO

4.6
1,198 Reviews

7455 Test Drive

Colorado Springs, CO

80923

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1,198 Reviews of Bob Penkhus Mazda at Powers

September 01, 2023

We had a phenomenal experience. Our sales consultant was LeRoy and he was patient, thorough, and transparent. We didn’t feel stressed or pressured. If you’re looking for a new car, More

by MOLINAREY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Mike Wahl, LeRoy Beltz, Nadia Guevara
Sep 06, 2023 -

Bob Penkhus Mazda at Powers responded

It was a pleasure doing business with you! We are thrilled to hear that you are enjoying your Mazda!

September 01, 2023

Just use my last three visits that were all excellent! ! Yes yes yes yes I'm not texting person More

by PBLANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Sep 06, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for the five-star review!

August 31, 2023

Fast and efficient, you guys were fantastic and I would highly recommend this dealership to anyone else I know with a Mazda. More

by EXDA2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Sep 01, 2023 -

Bob Penkhus Mazda at Powers responded

We appreciate the kind words! Thank you for trusting us with your Mazda!

August 31, 2023

Outstanding service by Franco. Very efficient and always explains the service performed. I highly recommend this dealership! 5 Stars!!! More

by JMBMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Sep 01, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for the five-star review! We're so glad to hear Franco was able to take care of you and give you a great experience.

August 31, 2023

Darren and the rest of the team were super friendly, responsive and helpful as always! More

by ERICRKNUDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Sep 01, 2023 -

Bob Penkhus Mazda at Powers responded

Eric, we appreciate the five-star review! Thank you!

August 28, 2023

Took a little longer than expected for an oil change and a tire rotation, which was around an hour and a half which is fine, my only issue is them being short staffed on the weekends and not being able to w More

by KNETICZ
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Aug 30, 2023 -

Bob Penkhus Mazda at Powers responded

We appreciate the honest feedback, and we thank you for trusting us with your vehicle service needs!

August 28, 2023

Bob Penkhus was able to take care of my car and provide me with more information about maintenance needed More

by lpoirier1317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Aug 30, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for the five-star review!

August 25, 2023

Awesome customer service service by Franco. Very well organized dealership. I will be recommending Franco to my friends. More

by Watsonm283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco, Franco Leonard
Aug 28, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for trusting us with your Mazda! We're glad to hear you enjoyed your service from Franco!

August 24, 2023

Oustanding services. Darren Keller, service advisor is the best! I strongly recommend this dealership without any reservation. More

by VNMACHINING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Keller
Aug 25, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you so much for the 5-star review! We appreciate your support and business!

August 23, 2023

The purchase of the car was the worse I've ever had. But the service department was great! More

by BOWEE072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Acuna, Victoria Hollihan, Franco Leonard
Aug 24, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for taking the time to provide us with your valued review. We regard our customers highly and truly appreciate your evaluations. On behalf of the Sales Team here at Bob Penkhus Powers, I sincerely apologize that you had a less-than-excellent experience. We have high standards for ourselves and are truly sorry to hear that that standard was not met during your time at Bob Penkhus. Your business is important to us, and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience. I can be reached at 719-785-9666. Again, we apologize that our service did not satisfy your expectations. I look forward to speaking with you and working towards a resolution. Thank you for being our customer and for your valuable time. I hope to hear from you soon. Respectfully, William Chavez Sales Manager 719-785-9666

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