Bob Moore Ford

Fst and friendly These guys really did me a solid and fixed my Gt350 nice. They accepted my car on a Friday about an hour before close on Labor Day weekend. Scott P. These guys really did me a solid and fixed my Gt350 nice. They accepted my car on a Friday about an hour before close on Labor Day weekend. Scott P. was upfront with me and told me he would only trust his best guys to work on it whom work during the week days only. He gave me a nice loaner car and I was set as far as habimg a ride. End of the day tuesday the problem was diagnosed. By wednesday, midmorning I believe, the clutch was replaced. An approximately 24 hour turnaround from Tuesday when the mechanic made it in (Monday was a holiday) for transmission work... pretty impressive. The manager Scott kept me updated every step of the way. Chris was responsive and worked hard. Like I said, they really did me a solid. More

I was out of state and my girlfriend found a vehicle that was affordable. Made a call and two days later paperwork had been signed and she went home with our new truck and my girlfriend found a vehicle that was affordable. Made a call and two days later paperwork had been signed and she went home with our new truck More

Long Wait I took my truck smoking to the dealer twice and on the third time i talked to the service supervisor before they said i had a problem and would fix it I took my truck smoking to the dealer twice and on the third time i talked to the service supervisor before they said i had a problem and would fix it. It took over 10 weeks to get the parts in and 7 days to fix it. The second time i was in the service person said they checked it last time and said no problem and no need to check again. But supervisor said he had sent a message out about my problem and did not no why I was not taken care of. He got me with Josh and he got the thing going. More

Best Service in 5 years of dealing with Ford. Service was good. Curious why notes regarding corrosion around my battery connect was not mentioned since the notes state battery was tested. Only con Service was good. Curious why notes regarding corrosion around my battery connect was not mentioned since the notes state battery was tested. Only concern there is was it really tested? Other than that everything was great. I came in for an oil change and questions regarding a recall. My service guy Jeff Gann was extremely busy but was able to remain very friendly and take the time to offer additional services and unexpectedly took care of the recall. I will be returning within the next 30 days to complete the additional suggested maintenance. Thanks Jeff. More

Great Service Dusty is polite and professional. I knew I was in good hands. Super knowledgeable and friendly. He was good at communicating the problem and the pre Dusty is polite and professional. I knew I was in good hands. Super knowledgeable and friendly. He was good at communicating the problem and the precise parts we needed. We will definitely be back. Thanks More

Airbag recall After receiving a notice in the mail that my mustang had a double airbag recall, I called Bob Moore Ford. They quickly set my appointment. I took the After receiving a notice in the mail that my mustang had a double airbag recall, I called Bob Moore Ford. They quickly set my appointment. I took the car in and they took care of everything. They were super friendly and I appreciate that so much. More

Great, friendly staff! Quick service Another great experience as always! Thank you’ for the great experience! From check in to the pick up, every staff member was exceptional like usual! Another great experience as always! Thank you’ for the great experience! From check in to the pick up, every staff member was exceptional like usual! More

Great service! We had a great experience with both Ryan and Shannon. We never felt pushed or pressured and we left feeling very happy with our vehicle purchase. We had a great experience with both Ryan and Shannon. We never felt pushed or pressured and we left feeling very happy with our vehicle purchase. More

Good job This was the best car buying experience I have ever had from sales to finance everyone was awesome!!!! I will be telling my friends and family how gre This was the best car buying experience I have ever had from sales to finance everyone was awesome!!!! I will be telling my friends and family how great my experience was. 5 stars for all!!! More