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Bob Moore Ford
Oklahoma City, OK
1,574 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,574 reviews
September 24, 2019
Excellent customer service! We had Ryan as our salesman. The process was straight to the point and a deal was made quickly and easily. We received excellent customer service from We had Ryan as our salesman. The process was straight to the point and a deal was made quickly and easily. We received excellent customer service from Ryan , Steve, and the finance department even after our car deal was made. They treat their customers right! We were welcomed as soon as we walked in the door. Ryan drove 4 hours to deliver our car so we didnt have to make the hike again, they also went out of their way to ensure our happiness with the vehicle. If we are in the market again we will be back ! More
by Meg F
Employees Worked With
Steve Sichterman, Ryan McGee
September 24, 2019
They did it again! Within the last several years, either our company or we personally, have purchased 7 vehicles from Bob Moore Ford. Robert Wilson makes sure all our ne Within the last several years, either our company or we personally, have purchased 7 vehicles from Bob Moore Ford. Robert Wilson makes sure all our needs are met and takes care of us before, during, and after the sales. He is experienced and simply amazing! More
by Peeler Oilfield
Verified CustomerEmployees Worked With
Robert Wilson, Jay Edwards
September 24, 2019
Best car buying experience! Listen, no one WANTS to just go get a new car. The car buying process is full of confusion and dealing with pressure from car salesmen. However I am s Listen, no one WANTS to just go get a new car. The car buying process is full of confusion and dealing with pressure from car salesmen. However I am still somewhat shocked at how pleasant my car buying experience at Bob Moore Ford was! Brittany Trattner was an absolute pleasure to work with! The selection and buying process was the most hassle free car buying experience that I have ever experienced! She started off with a few key questions to ensure that she showed me things in my price point and with features that I wanted. Never once did I feel pressured to purchase a vehicle and I'm extremely happy to have found one that I love! I would absolutely recommend to everyone to come here to at least look and find out how easy it is to get into your next car! More
by FordEscape
Employees Worked With
Jason Akers, Brittany Trattner
September 23, 2019
Question the validity I had several recall notices on my vehicle when I contacted the service department. Upon arrival I was told that only one applied and one was an exte I had several recall notices on my vehicle when I contacted the service department. Upon arrival I was told that only one applied and one was an extension of airbag warranty and no others required service. I was told the vehicle would be completed that day but was not informed that it would not get completed until I call after the time it was to be completed. I was notified the next day that my battery needed to be replaced, the service tech had to jump my car 10 min from the time I parked it outside the service center . Not sure how that could be when I had not been having a problem with it. So $182 later I drove home felling that I had been taken advantage of, just questioning the services. More
by WALTZER007
Employees Worked With
Josh Clift
September 23, 2019
Thank You Ryan!! Ryan did an amazing job making us comfortable and really being genuinely interested in what our wants and needs were, Thank you for the exceptional ca Ryan did an amazing job making us comfortable and really being genuinely interested in what our wants and needs were, Thank you for the exceptional care you gave us on our purchase. More
by Jeff
Employees Worked With
Ryan McGee, Ian Farnham, Mike Riebe
September 23, 2019
Great service Service got me in on a Friday to leave my truck for a oil change. Service was on my terms and was very convenient for me! Service got me in on a Friday to leave my truck for a oil change. Service was on my terms and was very convenient for me! More
by Troy
Employees Worked With
Chris Tannyhill, Dusty Rose
September 21, 2019
Great service I come to Bob Moore for service on my vehicle. They are always friendly, informative and efficient. Since I wait while they change my oil, they alway I come to Bob Moore for service on my vehicle. They are always friendly, informative and efficient. Since I wait while they change my oil, they always get it done in a timely manner so I can be on my way to work. More
by CHRISTIECOOPER59
Employees Worked With
Jeff Gann, Josh Clift
September 21, 2019
Edge brake booster 2013 Disappointed that ford wouldn’t fix my brake booster. Known problem but my edge missed the date by 4 months..if possible please forward my comments to Disappointed that ford wouldn’t fix my brake booster. Known problem but my edge missed the date by 4 months..if possible please forward my comments to Mt Ford and ask him to reimburse me for the cost of repair! Thanks. More
by Chrismartin
Employees Worked With
Josh Clift
September 20, 2019
Service appointment Service visit on my F150 went just as described when I scheduled it. Service department was friendly and helpful. I appreciated the text updates and b Service visit on my F150 went just as described when I scheduled it. Service department was friendly and helpful. I appreciated the text updates and being able to text any additional questions to them. More
by Gayle
Employees Worked With
Jeff Gann
September 20, 2019
Great service Came in for my first oil change on my F250 diesel without an appointment they got me right in. The waiting area was nice I did have to wait a little Came in for my first oil change on my F250 diesel without an appointment they got me right in. The waiting area was nice I did have to wait a little bit longer than expected but it all turned out great. More
by ALLEN.HERITAGECONSULTINGINC
Employees Worked With
Gene Rhodes , Dusty Rose
