Bob Moore Ford

Awesome! I’m happy it’s a dealership service department I can count on. I’ve taken my vehicle for oil changes and issues that needed repair (recalls) and every I’m happy it’s a dealership service department I can count on. I’ve taken my vehicle for oil changes and issues that needed repair (recalls) and every time it’s been a pleasant experience. Highly recommend. More

Great Managment I was treated with the upmost respect at Bob Moore Ford. They helped me throughout the whole process from getting the cars I wanted to look at. Ben Ha I was treated with the upmost respect at Bob Moore Ford. They helped me throughout the whole process from getting the cars I wanted to look at. Ben Hayes even made sure I was satisfied on his day off! Great management! More

Efficient and friendly Staff was extremely courteous and answered all of questions with care and thoughtfulness. Accidentally entered from the Service Department vs. Sales Staff was extremely courteous and answered all of questions with care and thoughtfulness. Accidentally entered from the Service Department vs. Sales doors for my vehicle purchase, and was greeted as a friend and felt important by the Service staff as well. Kermit was great to work with, and Scott Parrish was very helpful as well. Ian made the transaction smooth and painless. More

Feelings My 2017 Edge engine lite came on on my way home, brought it in to the dealership where I purchased the vehicle, it needed a engine change, which was c My 2017 Edge engine lite came on on my way home, brought it in to the dealership where I purchased the vehicle, it needed a engine change, which was completed, picked up my vehicle, drove it home, used it Saturday to run an errand, then when we got ready to go to church, it would not start, called dealership, service was gone for the day, talked to new car sales manager, he was very concerned and set up the tow and got a loaner until my vehicle was done. He was Outstanding, not feeling real good about the service, I know things happen, I am glad it happened local! More

New car purchases Our recent purchase of a new Ford Edge at this dealership was excellent. The sale person and manager treated us well and with respect. They put in the Our recent purchase of a new Ford Edge at this dealership was excellent. The sale person and manager treated us well and with respect. They put in the effort to earn our business and exceeded our expectations. Plus I purchased a used truck from this same Bob Moore dealer in 2016 and I had a very good experience. I have recommended this dealer to friends of mine. More

I have been using them since I bought my truck I have bee very satisfied with the work they do. the service advisors never aggressively try to up sell. They are knowledgeable and out going. My only I have bee very satisfied with the work they do. the service advisors never aggressively try to up sell. They are knowledgeable and out going. My only complaint is that sometimes the wait is a bit long. More

Right on time. My appointment was right on time and everything went great. No delays, no problems... just the way I like it. I appreciate the smoothness and efficie My appointment was right on time and everything went great. No delays, no problems... just the way I like it. I appreciate the smoothness and efficient way everything was handled. More

2 hour oil change I schedule an appt. and I had to wait two hours for that, along with a tire rotation. If you accept appointments, please also be considerate of your c I schedule an appt. and I had to wait two hours for that, along with a tire rotation. If you accept appointments, please also be considerate of your customers time. More

Did a great job on my Vehicle I can count on y’all to do the job right, You all do a great job every time you work on my vehicle. You all are so nice.and always make sure If I need I can count on y’all to do the job right, You all do a great job every time you work on my vehicle. You all are so nice.and always make sure If I need anything, to let y’all know. Thanks so much! More

I felt disrespected the way I was treated I felt disrespected the was I was treated because I was accused of causing my truck to break when they hadn’t even looked at it and it stayed in the s I felt disrespected the was I was treated because I was accused of causing my truck to break when they hadn’t even looked at it and it stayed in the same spot for a week before they decided to work on it and didn’t keep their word that was agreed upon signing the contract when it came to giving me a loaner. I would not recommend this dealership to anyone cause I don’t want them to be treated the way I was nor will I ever return for future services More